BIGcast
BIGcast
Best Innovation Group's John Best & 154 Advisors' Glen Sarvady
The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.
Combating the Negative Net Worth Mindset
Glen speaks with Money Habitudes CEO Cara Macksoud about shifting money mindsets, the downside of the Great Wealth Transfer’s “lottery wins,” and how to start a constructive conversation on financial wellness. Also- nuggets from Block and PayPal earnings calls, and robust new Fed consumer data on economic decisionmaking.     Links related to this episode:   Money Habitudes: https://www.moneyhabitudes.com/  Goalsetter: https://goalsetter.co/  The Fed’s Survey on Household Economics and Decision Making: https://www.federalreserve.gov/publications/2023-economic-well-being-of-us-households-in-2022-banking-credit.htm  Callahan’s blog summarizing these findings: https://creditunions.com/highlights/where-are-the-gaps-in-financial-inclusion/  Best Innovation Group’s AI Development offerings: https://www.big-fintech.com/Products-Services/AI-Development    Register for our next CU Town Hall on Wednesday May 8 at 3pm ET/Noon PT when Anne Legg will join us to continue early April’s discussion of the foundation credit unions must establish to leverage Generative AI. As always, expect a live and lively interactive conversation tackling the key issues facing CUs. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
May 7
27 min
Preparing for the 3 M’s of AI, and Other Big Ideas
Glen shares interviews with Saisi Peter, Co-Founder of Casap, the 2024 winner of NACUSO’s Next Big Idea competition, and Anne Legg of Thrive Strategic Services outlines the steps credit unions must take to prepare for Generative AI. Also- Stripe unbundles and the NRF gets cranky (is that news?)    Links related to this episode:   Next Big Idea winner Casap: https://casaphq.com/  Thrive Strategic Services: https://www.anneleggthrive.com/  Replay of the full CU Town Hall featuring Anne Legg discussing credit unions’ preparedness for Generative AI: https://www.big-fintech.com/Media?p=cu-town-hall-episode-114  Next Big Idea runner-up Debbie’s partnership with MSUFCU: https://www.joindebbie.com/articles/debbie-launches-debt-payoff-rewards-with-msufcu  Story on Stripe’s decoupling of its payment services: https://fintechmagazine.com/articles/strategy-shift-stripe-de-couples-payments-from-tech-stack  The National Retail Federation’s formal objection to the Visa/Mastercard settlement: https://cdn.nrf.com/sites/default/files/2024-04/VisaMastercard-PreliminaryObjections.pdf  NACUSO: https://www.nacuso.org/    Register for our next CU Town Hall on Wednesday May 8 at 3pm ET/Noon PT when Anne Legg will join us to continue early April’s discussion of the foundation credit unions must establish to leverage Generative AI. As always, expect a live and lively interactive conversation tackling the key issues facing CUs. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
May 1
35 min
Preaching the CUSO Gospel
Just back from an action-packed NACUSO Network Conference, Glen shares interviews with NACUSO CEO Ronaldo Hardy, Peacefully Founder/CEO Jennifer Good and Sarah Martin, Founder/CEO of “New CUSO of the Year” Pulsate. Also, Bitcoin’s halving leads Coinbase to double down.       Links related to this episode:   NACUSO: https://www.nacuso.org/  Pulsate: https://www.pulsatehq.com/ Peacefully: https://peacefully.com/  Coinbase’s new Bitcoin commercial: https://www.youtube.com/watch?v=Xdd64ifS_Ks  Our January interview with Ronaldo Hardy, even earlier in his NACOSO role: https://www.big-fintech.com/Media?p=nacusos-big-ideas-for-credit-unions-of-all-sizes    Register for our next CU Town Hall on Wednesday May 8 at 3pm ET/Noon PT when Anne Legg will join us to continue early April’s discussion of the foundation credit unions must establish to leverage Generative AI. As always, expect a live and lively interactive conversation tackling the key issues facing CUs. It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Apr 25
47 min
A Bluetooth for Open Banking?
Glen speaks with Financial Data Exchange Managing Director Don Cardinal about efforts to establish an industry standard to enable open banking and bid farewell to screen scraping. Also- an artistic approach to deepfakes, and cash meets its demise at Death Valley.   Links related to this episode:   Financial Data Exchange: https://financialdataexchange.org/  Glen’s recent blog on Open Banking for America’s Credit Unions: https://news.cuna.org/articles/123490-open-banking-not-if-but-how  The CFPB’s page on Section 1033 (Personal Data Rights/Open Banking) rulemaking: https://www.consumerfinance.gov/personal-financial-data-rights/   The Synthetic Memories Project: https://www.syntheticmemories.net/  The Atlanta Fed’s Take on Payments blog re: cash acceptance at Death Valley National Park: https://www.atlantafed.org/blogs/take-on-payments/2024/04/01/national-parks-and-cost-of-cash-acceptance  America’s Credit Unions CEO Council: https://www.cunacouncils.org/ (John and Glen will be hosting a CEO Council virtual roundtable on Tuesday April 30)    Join us for our next CU Town Hall on Wednesday April 17 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Apr 16
33 min
Will Lower Broker Fees Upend the CU Mortgage Model?
John and Glen discuss the proposed National Association of Realtors settlement that many believe will dramatically alter the process of buying/selling US homes. The mortgage process could be disrupted too… for better or worse?    Links related to this episode:   The New York Times’ Daily podcast on the realtor fee lawsuit: https://www.nytimes.com/2024/03/20/podcasts/the-daily/housing-market.html  NPR’s article on the proposed settlement: https://www.npr.org/2024/03/22/1239486107/realtor-fee-commission-homes-for-sale  CNN’s subsequent article on the settlement’s ramifications: https://www.cnn.com/2024/03/30/economy/nar-settlement-home-buyers-and-sellers/index.html  Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle    Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Apr 10
43 min
Mining Direct Mail for Competitive Intel
Glen speaks with Competiscan Founder/CEO Richard Goldman about the insights promotional mail can generate about events like the proposed Capital One/Discover merger. Also- more headaches at Discover, and looking into the less reported corners of the Visa/ Mastercard settlement.     Links related to this episode:   Competiscan: https://www.competiscan.com/  Glen’s blog dissecting the Visa/Mastercard settlement: https://www.big-fintech.com/Media?p=exploring-the-issuer-aspect-of-the-visamastercard-settlement Glen’s blog on the Capital One/Discover merger: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle  Story about squatters grabbing Capital One/Discover domains: https://domainnamewire.com/2024/03/29/capital-one-sues-to-get-discover-merger-domain-names/  Submission form to join Competiscan’s Consumer/Small Business Panels: https://www.sbkcenter.com/consumer.html     Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     Find us on X and BlueSky at @bigfintech, @jbfintech and @154Advisors (same handles for both) You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Apr 2
37 min
Scouting the Next Franchise AI Quarterback
John and Glen meet with Shastic Founder/CEO Joseariel Gomez Ortigoza about his firm’s mission to make AI less intimidating for credit unions. Also- sausage making and the Credit Card Competition Act.    Links related to this episode:   Shastic: https://shastic.com/  BIG’s Innovation Club: https://www.big-fintech.com/Innovation-Club/Technology Glen’s blog previewing the EU’s AI Act: https://www.big-fintech.com/Media?p=first-mover-advantage-the-eus-ai-act-sets-the-legislative-tone CU Today’s CCCA coverage the morning of the government shutdown deadline: https://www.cutoday.info/Fresh-Today/CU-Opposed-Credit-Card-Competition-Act-Added-as-Amendment-to-Must-Pass-Bill  ...and its brief follow-up afterward: https://www.cutoday.info/Fresh-Today/Two-Measures-Championed-by-CUs-Included-in-Spending-Package-Passed-by-Senate-Credit-Card-Competition-Act-Doesn-t-Make-Cut    Join us for our next CU Town Hall on Wednesday April 3 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors  You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Mar 26
31 min
Consumers and Members- Unified Needs, Diverse Motivators
More highlights from the Government Affairs Conference: Filene Research Institute’s Taylor Nelms shares new research revealing credit union members’ segmented needs and desires, and Glia’s Paul Sheets on his firm’s fresh take on “Contact Center as a Service.” Also, first impressions of the EU’s new AI Act.   Links related to this episode:   Registration for Filene’s Thursday April 4 webinar: https://www.filene.org/events/member-voice-unleashed-national-insights-dashboard-demo-preview  Filene’s Member Voice initiative: https://www.filene.org/programs-services/advisory-services/member-voice  Glia’s Unified Interaction Management model: https://www.glia.com/  The MIT Technology Review’s take on the EU’s new AI Act: https://www.technologyreview.com/2024/03/19/1089919/the-ai-act-is-done-heres-what-will-and-wont-change/  Our January episode where John Best suggests blockchain as an AI “watermarking” solution: https://www.big-fintech.com/Media?p=has-blockchain-found-a-problem-for-its-solution    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors  You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Mar 19
35 min
Navigating a “Vibe-cession,” Advocating at Scale
Glen reports from America’s Credit Unions’ Government Affairs Conference- including our annual roundtable with ACU’s Economics team about an oddly disjointed consumer picture, and a conversation with CEOs Deborah Fears and James Higgins about the still-essential role played by small credit unions.      Links related to this episode:   The 170-page Small Credit Union Blueprint for Success: www.cuna.org/smallcu   Americas Credit Unions monthly Economic Updates: https://www.cuna.org/advocacy/credit-union---economic-data/economic-data---bank-comparisons/cuna-economic-update.html  Our interview with board member Caroline Willard on the CUNA/NAFCU merger: https://www.big-fintech.com/Media?p=the-cunanafcu-merger-an-inside-view  Skyline Financial Federal CU: https://www.skylinefinancialfcu.com/  Chicago Post Office Employees Credit Union: https://www.cpoecu.com/  Americas Credit Unions’ in-progress combined site: https://www.americascreditunions.org/    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors  You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/   https://www.linkedin.com/in/glensarvady/
Mar 12
38 min
AI Optimism- with a Dose of Reality
Glen chats with Generative AI’s self- described Chief Optimist (and OpenAI’s onetime Head of Go to Market) Zack Kass about how we’ve arrived at the brink of AGI, potential regulatory avenues to safeguard the technology, and why he sees more likely good than harm. Also- Elon’s latest gambit and another Easter egg in the Capital One/Discover deal.   Links related to this episode:   Zack Kass’s website: https://zackkass.com/  Zack’s Newsweek article on the risks of anthropomorphizing AI: https://www.newsweek.com/perils-anthropomorphizing-machine-intelligence-opinion-1836493  Wired’s bizarre take on Elon Musk’s bizarre lawsuit against OpenAI: https://www.wired.com/story/wild-claim-at-the-heart-of-elon-musks-openai-lawsuit/  Our recent CU Town Hall dissecting Capital One/Discover’s impact on credit unions: https://www.youtube.com/watch?v=rZIDagUCgb4 Glen’s blog on the Capital One/Discover deal: https://www.big-fintech.com/Media?p=the-capital-onediscover-deal-a-test-of-typical-battle-lines-and-a-credit-union-angle  SRM’s report on Capital One/Discover: https://info.srmcorp.com/assessing-the-shockwaves-from-capital-ones-plan-to-purchase-discover  Deluxe Corporation: https://www.deluxe.com/    Join us for our next CU Town Hall on Wednesday March 20 at 3pm ET/Noon PT for a live and lively interactive discussion of the key issues facing credit unions. (Did we mention there’ll be a cool tech giveaway to one FI attendee?) It’s free to attend, but advance registration is required:  https://www.cutownhall.com/     We’ve joined BlueSky social! Find us at @bigfintech, @jbfintech and @154Advisors  You can also follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/in/glensarvady/
Mar 5
29 min
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