BIGcast
BIGcast
Best Innovation Group's John Best & 154 Advisors' Glen Sarvady
The fintech industry is evolving rapidly, and the BIGcast is here to delve into its impact on the credit union industry. Our esteemed guests from across the financial, technology and security sectors will provide thrilling perspectives on the latest fintech innovations that are poised to revolutionize the way we handle our finances. Each week join thought-leader, John Best and subject matter expert, Glen Sarvady as they take a quick dive into the financial industry's current breakthroughs and latest hot topics.
A Master Class in Data and Trust
Glen speaks with author and Finavator CEO Michelle Beyo about her forthcoming book, her takes on the power of data and "trust as the new currency," and her open banking sessions at August's Fintech South Conference. Also, US instant payment volumes spike (relatively speaking) and Samsung/Barclays aim to take a bite of the Apple. Links related to this episode:   Fintech South, Tuesday August 18 at Truist Park in Atlanta: https://www.fintechsouth.com/  USE CODE BEYO15 for a 15% REGISTRATION DISCOUNT   Michelle's forthcoming book: https://www.amazon.com/Mastering-Future-Finance-Reshaping-Economy/dp/1394402074/ref=sr_1_1    Michelle's podcast: "Step into the Future of Finance": https://open.spotify.com/show/6tfflOY52ClLkLxgJEJSmo?si=49ac079afb1845de&nd=1&dlsi=b67da683833b4461    Finavator: https://www.finavator.com/    Speaking of trust, here's our recent interview with Deidre Campbell on the Edelman Trust Barometer: https://www.big-fintech.com/is-trust-now-the-most-precious-metal/    Fintech Futures on the Samsung's new credit card collab with Barclays: https://www.fintechfutures.com/partnerships/samsung-credit-card-us-launch-barclays    Glen's blog on PayPal's acquisition intrigue: https://www.big-fintech.com/looking-for-the-x-factor-in-stripes-paypal-bid/    Mark your calendar to join us Wednesday August 19 at 3pm ET/Noon PT for our next CU Town Hall. It's free to attend but advance registration is required. Come prepared for a lively discussion!  https://www.cutownhall.com/    Check out the Innovation Club- a curated group of credit union tech, data and strategy leaders that meets virtually each month- and twice a year in person- to extend their Learn more to see if this is for you and if so, request a guest pass: https://www.big-fintech.com/innovation-club/    Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/  
Jul 28
35 min
Can Credit Unions' Collaborative Superpowers Extend to AI?
Glen checks in with CUltivate co-founder Anthony Volpe for an update on his CUSO's progress in bringing practical AI to the back offices of a broad base of credit unions. Plus, ruminations on lesser covered aspects of the Stripe/PayPal intrigue. Links related to this episode:   CUltivate AI: https://getcultivate.ai/    Our interview with CUltivate's three founders immediately after its March launch at GAC: https://www.big-fintech.com/chicken-wings-not-sharp-elbows/    Glen's blog on PayPal's acquisition intrigue: https://www.big-fintech.com/looking-for-the-x-factor-in-stripes-paypal-bid/    Glen's blog on the latest Federal Reserve Payments data: https://www.big-fintech.com/christmas-in-july-the-fed-delivers-new-2024-payments-data/ Coming soon to a Wednesday near you: the CU Town Hall! https://www.cutownhall.com/      Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/
Jul 22
30 min
The Unstable Stablecoin Landscape
John and Glen discuss the latest maneuvers in the stablecoin world- particularly the newly announced Open USD initiative spearheaded by Bridge, bringing its parent company Stripe into the game. Is it a game changer or a press release destined for Libra-land? Also, new Fed data finds credit cards in overdrive.  Links related to this episode: Open Standard's Open USD announcement:   https://joinopenstandard.com/blog/introducing-open-usd Glen's blog on the newly released Fed payments data: https://www.big-fintech.com/christmas-in-july-the-fed-delivers-new-2024-payments-data/ Andreesen Horowitz's take on stablecoins' outlook  (from before the Open USD announcement: https://a16zcrypto.substack.com/p/why-stablecoins-wont-age-well     Follow us on LinkedIn: https://www.linkedin.com/company/best-innovation-group/  https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/
Jul 17
39 min
Is Trust Now the Most Precious Metal?
Glen meets with Edelman Smithfield Managing Director Deidre Campbell to break down the annual Edelman Trust Barometer, the public's "retreat into insularity," and the resulting action items for banks and credit unions. Also- Illinois turns its focus to BNPL while JD Power highlights an FI opportunity, X Money broadens its reach, and the murky NCUA waters begin to clear.    Links related to this episode: Edelman Smithfield's Financial Services Trust Barometer: https://www.edelmansmithfield.com/2026-Edelman-Trust-Barometer-Key-Insights-for-Financial-Services Edelman's 2026 Global Trust Barometer: https://www.edelman.com/trust/2026/trust-barometer Illinois' newly signed BNPL law: https://www.paymentsdive.com/news/illinois-enacts-bnpl-law-pritzker-consumer-crypto/823835/ JD Power's Buy Now Pay Later customer satisfaction study (good news for FIs): https://www.jdpower.com/business/press-releases/2026-us-buy-now-pay-later-satisfaction-study PYMNTS.com on X Money's latest move toward general availability: https://www.pymnts.com/commerce/social-commerce/2026/x-opens-x-money-to-premium-subscribers-ahead-of-broader-launch  Mark your calendar to join the next CU Town Hall- Wednesday July 15 at 3pm ET/Noon PT- our live and lively interactive monthly conversation where credit union leaders tackle the biggest issues facing the sector today. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/ Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/  
Jun 30
29 min
Fighting Amsterdam Fintech FOMO
Laura Gibson-Lamothe, the Georgia Fintech Academy's Executive Director, provides firsthand coverage of the key takeaways from Money 20/20 Europe. Laura and Glen also discuss broader trends in talent development/demand and regional differences in banking (and smoking! ) regulation. Plus- process reflections spurred by the passing of longtime Fed Chair Alan Greenspan, and the Bank of England sets a new stablecoin standard. Links related to this episode: The Georgia Fintech Academy: https://georgiafintechacademy.org/ Laura's recent post pondering A Tale of Two Georgias: https://www.linkedin.com/pulse/tale-two-georgias-stablecoins-financial-future-laura-gibson-lamothe-0t7bc/ One of Laura's Money 20/20 interviews onsite in Amsterdam, with The Fintech Accord's West Richards on Stablecoins, AI & Global Fintech Policy: https://www.youtube.com/watch?v=RYNAZKFEcy0 Fintech Futures' coverage of the Bank of England's new stablecoin policy: https://www.fintechfutures.com/regulatory-actions/bank-of-england-stablecoins-policy-draft-regulation-uk Glen's blog on a VERY eventful month for interchange: https://www.big-fintech.com/a-remarkable-month-for-interchange-but-what-has-really-changed/  Mark your calendar to join the next CU Town Hall- Wednesday July 15 at 3pm ET/Noon PT- our monthly live and lively interactive conversation where credit union leaders tackle the major issues facing the sector today. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/
Jun 24
39 min
Financial Health, No Matter the Mission
Our second batch of interviews stemming from the Financial Health Network's EMERGE conference, both with founders of compelling fintech startups: ROX CEO Lara Hodgson (breaking down barriers to SMB credit/liquidity) and Poncho CEO John Brown (financial wellness for military families). Also- the sudden twist in Fiserv's turnaround story. Links related to this episode: ROX: https://www.roxwrite.com/   Poncho:  https://www.poncho.us/ Poncho CEO John Brown on LinkedIn: https://www.linkedin.com/in/johnprestonbrown/ The Financial Health Network: https://finhealthnetwork.org/ Glen's blog on a VERY eventful month in interchange: https://www.big-fintech.com/a-remarkable-month-for-interchange-but-what-has-really-changed/ A replay of Glen's favorite EMERGE session, featuring Alex Johnson posing "lightning round" questions to a panel including former OCC head Michael Hsu: https://finhealthnetwork.org/event-session/hard-questions-for-the-future-of-finance Sister publications Banking Dive and Payments Dive publish differing perspectives on Fiserv CEO Mike Lyon's surprise departure: https://www.paymentsdive.com/news/fiserv-ceo-exits-after-rocky-year/822882/ https://www.bankingdive.com/news/truist-ceo-lyons-rogers-fiserv/822878/  Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/
Jun 16
42 min
Authentic Intelligence in Financial Health
Glen shares highlights from the Financial Health Network's EMERGE conference, including interviews with a pair of trailblazing co-founders: Debbie Rewards' Frida Leibowitz and Prosprous.ai's Ted Leung. Also- Illinois kicks the interchange can down the road (again), Pope Leo pleads for humanity in AI, and a campaign to repurpose dopamine hits for financial wellness.      Links related to this episode: Debbie: https://www.joindebbie.com/ Prosprous.AI: https://prosprous.ai/ The Financial Health Network: https://finhealthnetwork.org/ Our interview with the Financial Health Network's Andrew Warren on a reconsideration of the definitions of un- and underbanked:  https://www.big-fintech.com/is-the-underbanked-concept-ripe-for-a-rethink/   Our interview with co-founder Eric Berg of Duome, the belatedly crowned winner of NACUSO's Next Big Idea Competition: https://www.big-fintech.com/two-conferences-two-coasts-one-exhausted-fintech-geek/   Illinois has now double-punted on its interchange legislation and Colorado's governor vetoed its similar version; nonetheless, here's a savvy take on the underlying flaws that other states should consider before mimicking: https://www.rstreet.org/commentary/colorados-new-bill-on-interchange-is-a-test-case-for-unintended-consequences/ Here's Colorado Governor Jared Polis' three-page letter explaining why he vetoed the bill: https://drive.google.com/file/d/1s7NlfmaHRIArKyKg1ShBplEIgarJiXIV/view   Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/
Jun 5
34 min
Are We Approaching an AI Trough of Disillusionment?
Glen and John dissect a recent online airing of grievances regarding AI's perceived shortcomings. To Glen's surprise, John finds validity to some of these criticisms. Also- the Pope weighs in, robots close the human gap, the term "neuro-symbolic AI" emerges, and the green shoots of a "slow tech" movement may be emerging.    Links related to this episode: The Reddit thread- from the AGI community- that prompted this discussion: https://www.reddit.com/r/agi/comments/1t73hw7/i_was_once_an_ai_true_believer_now_i_think_the/ YouTube video on translating Claude's AI thoughts into language: https://mail.google.com/mail/u/0/#inbox/FMfcgzQgMCXPJRHXjjZvVNCqcswtpNNr?projector=1 JB dissects ChatGPT's new personal finance features on our recent CU Town Hall: https://www.big-fintech.com/cu-town-hall-episode-147-the-chatgpt-finance-era/ Last week's interview with Jack Henry's Lee Wetherington, including data on AI as a bank/credit union strategic priority: https://www.big-fintech.com/what-keeps-you-up-at-night-may-depend-on-your-charter/ The assembly line video of a package sorting robot (which *may* outperform a human, depending on your yardstick): https://www.youtube.com/watch?app=desktop&v=luU57hMhkak&ra=m The Associated Press on Pope Leo's AI encyclical: https://apnews.com/article/pope-ai-tech-trump-vatican-anthropic-d92d0108730d146baa46da041b8523da A precursor to "slow tech"? The AP's obit for Slow Food Movement founder Carlo Petrini https://apnews.com/article/slow-food-petrini-founder-italy-85cde4ee84168207a3354281202720b1  Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/
May 27
35 min
What Keeps CEOs Up at Night May Depend on Their Charter…
Glen chats with Lee Wetherington about Jack Henry's newly minted survey of nearly 200 credit union and bank CEOs, exploring how strategic priorities and top concerns differ by group and how they've shifted over time. Also, a treasure trove of new industry data- on consumer payment choice, household economics, crypto/stablecoin usage, and a breezy 269-page NCUA stroke of GENIUS for your holiday reading pleasure.      Links related to this episode: Jack Henry's 2026 Strategy Benchmark Study: https://discover.jackhenry.com/strategy-benchmark-study-2026 FRB Services' Diary of Consumer Payment Choice: https://www.frbservices.org/news/research/2026-findings-diary-consumer-payment-choice The Kansas City Fed's paper on stablecoin use: https://www.kansascityfed.org/documents/15703/PaymentsSystemResearchBriefing26Noll0410.pdf The Federal Reserve Board's 2025 Survey of Household Economics and Decisionmaking (SHED): https://www.federalreserve.gov/publications/files/2025-report-economic-well-being-us-households-202605.pdf   CU Today on the NCUA's proposed approach to implementing the GENIUS Act: https://www.cutoday.info/THE-feature/NCUA-s-New-Stablecoin-Framework-Sparks-Debate-Over-CUs-Best-Digital-Dollar-Strategy  Join us for our next CU Town Hall- Wednesday May 20 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions today. In this session, John will dissect OpenAI's new personal finance offering. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/   Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/   https://www.linkedin.com/in/jbfintech/  https://www.linkedin.com/n/glensarvady/
May 20
31 min
Cool Parents, 21st Century Investors
Our continuing coverage of the NACUSO Reimagine and Nacha Smarter Faster Payments conferences features a pair of interviews: NACUSO's advocacy lead Zach Pfister on modernizing investment rules to match 2026 realities, and Dykema's Lauren Quigley on FIs' role as open banking realists, creating a safe environment for the inevitable.    Links related to this episode: Lauren Quigley/Dykema's Fintech/Payments practice: https://www.dykema.com/services/industries/financial-services/fintech-payments-and-digital-commerce.html NACUSO CEO Randy Salser's Interview with the Credit Union Connection re: the 1% investment cap: https://thecreditunionconnection.com/cusos-nacuso-ceo-randy-salser-interview/ Security expert (and Friend of BIG) Roger Grimes voices his AI concerns: https://www.linkedin.com/posts/rogeragrimes_share-7458496907447971840-n2hX Our recent CU Town Hall "AI Fear Factory" session: https://www.big-fintech.com/cu-town-hall-episode-146-credit-union-ai-fear-factory/ Prominent tech VC investor a16z explains why it believes the term "stablecoin" may soon be obsolete: https://a16zcrypto.substack.com/p/why-stablecoins-wont-age-well Nacha: https://www.nacha.org/ NACUSO Reimagine: https://reimagine.nacuso.org/  Join us for our next CU Town Hall- Wednesday May 20 at 3pm ET/Noon PT- a live and lively interactive conversation tackling the major issues facing credit unions today. The Town Hall is free to attend, but advance registration is required:  https://www.cutownhall.com/ Next on the conference calendar: The Financial Health Network's EMERGE, May 19-21 in Atlanta: https://finhealthnetwork.org/event/emerge-financial-health-2026/ USE CODE "JOINME-GLEN" FOR A DISCOUNTED RATE     Follow us on LinkedIn:  https://www.linkedin.com/company/best-innovation-group/ https://www.linkedin.com/in/jbfintech/ https://www.linkedin.com/n/glensarvady/
May 14
39 min
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