As an HVAC technician, you are the face of your company.  To be successful, you need to be consistent and have a call outline to follow.  In this episode, I will introduce you to what I refer to as "A Perfect Service Call" starting off with step #1 the Pre-call Process.  If you are a seasoned technician or just starting out, I want you to become an Apex Technician so we can get to the top together!