AI is forcing managed services to rethink how work gets done, measured, and priced. Thomas Lah talks with Scott McIsaac, CEO of Helios Core, about autonomous IT operations, the knowledge problem hiding inside enterprise environments, and why the economics of AI-driven support are still being figured out.

Join host Thomas Lah as he discusses shifts in the ever-changing technology industry with tech executives, researchers, and thought leaders who share their experience and provide their perspective and data on what companies should do to stay relevant, be profitable, and succeed.