Tech Deep Dive

Struggling to keep up with the evolving demands of Data Centers? Join Max Clark, Founder at ITBroker.com, in a revealing conversation with Jay Smith, Vice President of Business Development at Evocative.We explore the evolving world of Data Centers, the unique approach of Evocative, and the intriguing shift towards Bare Metal. With over two decades of shaping the Data Center landscape, Jay offers unparalleled insights on customer demands, AI and ML trends, and some bold predictions you don't want to miss!  What's your take on the Bare Metal vs Cloud Debate? Share your thoughts in the comments👇 Time Stamp: 0:08 - Introduction to the Episode: Deep Dive in Internet Infrastructure Developments for 2024 0:51 - Exploring Jayson “Jay” Smith's Two-Decade Journey in Data Centers3:29 - Building and Buying Data Centers9:33 - Analyzing Data Center Demands: Repatriating Cloud Workloads21:24 - What Does Bare Metal Mean with Evocative?23:52 - Bare Metal Management29:23 - Walkthrough for an Engagement in Bare Metal32:31 - Shifting to Bare Metal? Get Expert Insights for a Smooth Transition35:16 - Bare Metal Savings Uncovered: Separating Myth from Reality44:51 - Demystifying vCPU Metrics: The Benefits of Bare Metal over Cloud46:50 - What's on the Horizon: Predicting the Future of Data Centers54:29 - To Build or Colocate? Making the Right Decision for Your Data Center NeedsDo you have any questions or need advice on your Data Center strategy? Leave a comment below! ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#datacenter #datacenters #BusinessTips #businessadvice #b2b #businesssuccess #businessstrategy #technology #tech #techindustry #techcommunity #ceo #cfo #businessgrowth #TechDeepDive #Podcast

Ever feel overwhelmed by the complexities of cybersecurity? You're not alone! In our latest podcast, Elia Cohen from AT&T Cybersecurity shares invaluable insights on how to improve your cybersecurity posture without breaking the bank. Whether you're a small business owner or run a large enterprise, there are simple and effective steps you can take to protect yourself and your business from online threats. So, where do you start, and what can be done to make a significant impact? Listen in to find out!Time Stamp: 0:10 Introduction to the Episode3:47 Exploring AT&T and Its Market Segmentation4:50 Decoding SMB, Midmarket, and Enterprise Definitions6:10 AT&T Cybersecurity’s Unique Offerings for Small and Medium Businesses (SMBs)10:14 Unpacking the Dynamics of Cybersecurity for SMBs15:56 A Ransomware Tale: Impact on a Small and Medium Business16:52 The Intersection of Cybersecurity and the Insurance Industry18:00 Anatomy of a Ransomware Attack19:47 Factors That Make You Susceptible to Ransomware Attacks20:56 A Dive into Targeted Cyberattacks21:56 Empowering Customers Through Cybersecurity Support34:02 The Importance of Multifactor Authentication35:00 Exploring of Passkeys38:38 Navigating Endpoint Detection and Response (EDR)42:40 DIY Cybersecurity vs. Hiring 45:57 Unraveling the Layers of Vulnerability Management53:20 The Role of a Virtual Chief Information Security Officer57:10 Unveiling the Incident Response Services1:02:27 Wrapping Up with AT&T Cybersecurity Insights****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#cyberattack #cybercrime #cyberdefense #Cybersecurity #technology #tech #techindustry #techcommunity #informationtechnology #ceo #cfo #businessgrowth #TechDeepDive #Podcast 

🤔 Wondering how to simplify network management and enhance security? Join Max Clark, founder of ITBroker.com, and our expert guests, Jim Finnerty, Director of Channel, and Lior Mazor, Global Head of Information and Physical Security from Perimeter 81, on the Tech Deep Dive podcast! Learn how to bid farewell to tedious setup and manual configurations while ensuring the safety of your organization's assets. We'll explore SASE, Firewall, VPN, and more. Tune in and take your network to the next level! 🚀 Time Stamp: 00:10 - Overview of the Episode02:28 - Introducing Jim Finnerty, Director of Channel at Perimeter 81, and Lior Mazor, Global Head of Information and Physical Security at Perimeter 8112:54 - What is Perimeter 81?14:00 - Depth of Perimeter 81 in the Security Space18:56 - ROI on SASE Perimeter 8121:34 - Cybersecurity Priorities for Companies46:31 - Default Features in the Perimeter 81 Platform1:13:22 - What's Next with Perimeter 81? ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#cyberattack #cybercrime #cyberdefense #Cybersecurity #SASE #cloud #connectivity #technology #tech #techindustry #techcommunity #informationtechnology #ceo #cfo #businessgrowth #TechDeepDive #Podcast #Perimeter81

Ever thought about how business details from your company's chats and calls can help your business grow? Want to improve customer support and teamwork? 🤔Check out the latest episode of Tech Deep Dive with Max Clark from ITBroker.com as he chats with Dan Pecher, Channel Solution Consultant at Dialpad. Together, they discuss business outcomes and business drivers related to phone systems and contact centers 🎙️✨Find out how Dialpad can help your business get useful information from company chats and calls, whether inside or outside your business. And more importantly, how to use that info to do better in your business.Time Stamp: 00:10 - Overview of the Episode00:57 - Introducing Dan Pecher & Dialpad for CCaaS & UCaaS06:33 - Implications of Losing a Business Phone 18:00 - Exploring the Benefits of UCaaS19:37 - UCaaS vs. CCaaS: Understanding the Differences22:11 - Dial Pad's Role in Enhancing Sales Team Performance24:35 - Key Advantages of CCaaS27:12 - Diving into Marketing Intelligence30:31 - The Customer Journey through Dialpad32:15 - AI in Customer Service: Self-Service vs. Real-Time Assistance38:15 - Dialpad's Integration Capabilities with Other Platforms42:27 - Insights on Call Habits45:35 - The Beginning of Customer Experience53:42 - How Dialpad Bolsters Agent Support & Analytics Capture ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#telecommunications #phonesystems #messaging #BusinessCommunication #customerexperience #customerservice #customersatisfaction #customersupport#sms #technology #tech #IT #informationtechnology #marketing #techindustry #techcommunity #ceo #cfo #businessgrowth #TechDeepDive #Podcast

 How do you harness the power of the cloud to the edge? 🌐🔥Tune in to the latest episode of Tech Deep Dive with host Max Clark, founder of ITBroker.com, featuring our expert guests, Dave Nowicki, Senior Solution Architect at Expedient, and John Spivey, Partner Account Executive at Expedient, as they share their deep insights on this topic. 🌟💬Discover the transformative potential of Expedient's interconnected network of data centers strategically placed throughout the United States. Explore how they enable cloud, colocation, disaster recovery, and VDI in top-tier facilities backed by 24x7x365 support. 🏢Timestamps for Expedient0:00 - Introduction to Taking the Power of the Cloud to the Edge with Expedient1:49 - Meet John Spivey, Partner Account Executive, and Dave Nowicki, Senior Solution Architect at Expedient2:44 - Exploring the World of Expedient: What is Expedient?4:05 - Data Center Acquisitions: A Closer Look at Expedient's Expansion8:34 - Identifying the Right Acquisition Prospects for Expedient11:54 - What’s the Business Driver to Get Out of Data Centers22:10 - The Inescapable Costs of Embracing the Cloud29:22 - The Expedient Edge: Solving Real Problems35:09 - Deploying the Expedient Edge: A Step Forward50:06 - Applications Shaping the Future of Expedient Edge56:21 - Crafting the Ideal Customer Profile for Expedient59:21 - Addressing the Fear of Ransomware1:00:00 - Exploring Expedient’s Tech Solutions1:02:29 - Thoughts on Ransomware  ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#datacenter #datacenters #datacentersolutions #cloud #cloudinfrastructure #technology #tech #techindustry #techcommunity #ceo #cfo #businessgrowth #TechDeepDive #Podcast #Expedient

🤔 Seeking to create the ultimate end-user journey?  🌐Join us on the next Tech Deep Dive episode as Max Clark, founder of ITBroker.com, sits down with Roman Jeitziner, Head of Sales US at Open System. Together, they’ll discuss how businesses can enhance user satisfaction through Managed SASE. Explore how Open Systems' Managed SASE offers a comprehensive, unified, and user-friendly single-vendor solution thoughtfully designed to tackle today's pressing business challenges head-on.Don't miss out on expert insights that could transform your digital landscape! 🚀 00:24 - Meet Roman Jeitziner, Head of Sales US at Open Systemsfor Managed SASE and the World of Open Systems 1:57 - Unveiling the Offerings of Open Systems 4:14 - Target Audience Insights: Who Does Open Systems Cater to? 8:33 - Exploring the Journey of Open Systems 15:12 - Deep Dive into SD-WAN with Open Systems 19:08 - Customer Deployment with Open Systems 32:46 - Driving Factor for Customers to Migrate to Open Systems.40:00 - The Power of Managed Service Providers (MSPs) in Partnership with Open Systems 51:00 - Pricing Dynamics and Perspective with Open Systems 53:30 - Unveiling ROI with Open Systems 56:00 - Parting Insights from Roman Jeitziner  ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#cyberattack #cybercrime #cyberdefense #Cybersecurity #SASE #cloud #connectivity #technology #tech #techindustry #techcommunity   #informationtechnology #ceo #cfo #businessgrowth #TechDeepDive #Podcast #Opensystems

🔍 Want to explore the future of Managed Services?Don't miss our upcoming Tech Deep Dive with host Max Clark, founder of ITBroker.com, and featuring Eric Hasenstab, Thrive Network’s VP of Client Technology Solutions. 🎙️Eric will share how Thrive's NextGen Managed Services are built to securely optimize business performance while eliminating internal resource constraints and staffing worries.Time Stamp: 0:00 Unveiling Eric Hasenstab: VP of Client Technology Solutions at Thrive2:53 What Thrive Is and What Solutions They Offer5:36 Operational Focus of Thrive7:50 What Is the Customer Journey with You for Microsoft 36514:50 Thrive and the MSP Landscape: Empowering SMEs24:16 Empowering SMBs: Tailored Solutions by Thrive36:10 Delivering Solutions to Clients49:00 POD Implementation with Thrive57:36 Smooth Sailing: Onboarding and Offboarding Insights1:01:21 Exploring Thrive’s Equipment Based Management Services1:07:09 Beyond the Clock: Unveiling After-Hours Support1:08:41 Thrive vs. Assure: A Comparative Discernment1:14:00 Exploring Desktop as a Service with Thrive1:15:00 Thrive's Global Support1:16:00 Extracting Key Takeaways from the Discourse1:17:48 Parting Words from Eric Hasenstab ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom***#Cybersecurity #cloud #automation  #microsoft #connectivity #network   #cyberattack #cybercrime #businessadvice #businessmanagemen #CEO #cfo #cto #businessleaders #tech #technology #startup

How can businesses enhance both customer and agent experience to achieve exceptional results?Join us for an insightful discussion on Tech Deep Dive with host Max Clark, founder of ITBroker.com, and special guest Adam Settle, Chief Product Officer at SharpenCX. 🌟Discover how businesses can achieve exceptional results by enhancing both customer and agent experiences. Adam will unveil the transformative power of SharpenCX in converting data into strategic action. Through AI-driven decision-making and streamlined automated workflows, the SharpenCX platform will efficiently route and record customer interactions across every channel, leading to superior agent and customer experiences.0:00 - Introducing Adam Settle, Chief Product Officer at SharpenCX 2:40 - The Journey of SharpenCX4:20 - Elevating the Agent Experience: Redefining Customer Support9:00 - Ideal Customers of SharpenCX: Who Can Benefit from the Solution?10:42 - SharpenCX and Credit Unions11:43 - SharpenCX and Partnerships14:23 - Supporting Mobile Interaction with SharpenCX15:50 - The SharpenCX Solution Turnaround: Streamlining Contact Center Operations25:17 - Building Customer Loyalty with SharpenCX: The Key Strategies34:55 - Technology-Driven Agent Experience: SharpenCX's Approach38:27 - Creating New Customer Experiences: How SharpenCX Empowers Agents51:00 - Implementation Timeline: What to Expect with SharpenCX Solutions58:14 - The Exciting Future of Contact Centers: A Glimpse Ahead1:03:05 - ACR as the Defining Metric: Tracking Success with SharpenCX1:06:25 - Balancing Customer and Agent Experiences: SharpenCX's FocusDon't miss this opportunity to dive into the world of customer service technology and discover how to revolutionize your company's customer interactions. 🚀****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom#callcenter #contactcenter #customersupport #customerservice   #callcenterservices #customersupportexecutive #tech #technology #ceo #cfo #cto #businessleaders #sharpenCX #ITBroker #TechDeepDive

🔍 How can Xcitium empower your business with unbeatable endpoint security? 🤔Join Max Clark, founder of ITBroker.com, as he chats with Dani Pickens, RVP, Channel Sales West, and Tim Bandos, Executive VP of Cybersecurity Services at Xcitium, on Tech Deep Dive. Explore the unrivaled power of Xcitium's endpoint security solutions and discover how they can protect your business from cyber threats. Don't miss this insightful conversation! Time Stamp: 0:33 - Introducing Dani Pickens and Tim Bandos1:08 - Discovering the story and journey of Xcitium 5:40 - How does Xcitium work with companies that already have existing security solutions deployed?9:40 - Overview of Xcitium's service offerings14:45 - Is auto mode an available feature for Xcitium's platform?29:16 - Xcitium's MDR (Managed Detection and Response) solution for the masses44:00 - Deployment options for Xcitium's services52:29 - Predictions for future cyber attacks54:34 - Discussion of higher risk profiles and how to mitigate them1:02:39 - Overview of Xcitium's onboarding process for new clients1:04:00 - How Xcitium helps prospects overcome uncertainty and become comfortable with the platform1:06:29 - Final thoughts and remarks from Dani Pickens and Tim Bandos ****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain. Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let's connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom#cyberattack #cybercrime #cyberdefense #Cybersecurity #cyberawareness#technology #tech #techindustry #techcommunity   #informationtechnology #cto#ceo #cfo #ceos #cfos #businessgrowth #xcitium #TechDeepDive #Podcast #techconsulting #techcompanies

How does Darktrace protect enterprises from cyber disruption? Join us on Tech Deep Dive as Max Clark, founder of ITBroker.com, sits down with Scott Bennett, Strategic Channel Manager at Darktrace. Scott will share how Darktrace addresses generative AI concerns with the introduction of AI Models that help protect Data Privacy🛡️💻Tune in to learn about Darktrace's powerful self-learning AI, its ability to identify what's not normal, and how it protects against sophisticated cyber-attacks. Time Stamp:0:00 - Introduction: Scott Bennet and Darktrace.6:00 - Customer interaction and collaboration with Darktrace12:44 - Identifying the primary beneficiaries of Darktrace19:20 - Cyber insurance20:00 - Darktrace's impact on the premium insurance landscape23:13 - Maximizing value: Making informed investments in cybersecurity with a limited budget25:50 - Differentiating between IT and OT and providing illustrative examples31:08 - Darktrace EDR (Endpoint Detection and Response)41:56 - To SIM or not to SIM50:00 - Rolling out DarkTrace 56:51 - Final thoughts and insights from Scott Bennet****🔍 Find the best IT suppliers without boring sales calls.ITBroker.com checks out hundreds of suppliers each year for our clients. Tech Deep Dive lets you follow along without the pain.Join us as we explore each supplier, what problems they fix, how they do it, and if they match your needs.****👋 P.S. Did you like the show? New episodes will be released weekly, so please subscribe and stay up-to-date!****🌐 Let’s connect:Website: www.itbroker.comLinkedIn: Linkedin.com/in/maxclarkTwitter: twitter.com/maxclarkBusiness PagesLinkedIn: www.linkedin.com/company/itbrokerdotcomInstagram: www.instagram.com/itbrokerdotcomFacebook: www.facebook.com/ITBrokerdotcom#cyberattack #cybercrime #cyberdefense #Cybersecurity #technology #tech #techindustry #techcommunity   #informationtechnology #ceo #cfo #businessgrowth #darktrace #TechDeepDive #Podcast