Two key things are discussed in this episode: a) the purpose of our tattoo policy and how it will be enforced consistently going forward; and 2) how important our company culture is and how we can create a positive culture in our practice. Toward the end, take note of the focus for August 2021: a month of being compassionate toward fellow team members and our patients. Be sure to send emails to Zach Smith, Director of Operations, regarding experiences you've had or things you've seen others experiences as we all focus on being compassionate. These shared stories will qualify you and others to be included in a drawing for a number of Tennessee Eye Care Yeti products! --- Send in a voice message: https://anchor.fm/tneyecare/message