Lessors are allowed to pass on the full water consumption charges (including bulk water charges) to tenants provided they meet all the minimum criteria.  At the start of the tenancy agreement, the managing party and tenant should negotiate arrangements for water charging and frequency of charges.  In this episode of Talking Tenancies, we explore water charges and leaks in a rental property and discuss the rights and responsibilities of tenants and managing parties with RTA Customer Experience Acting Team Leader Michaela Alletsee.

Smoke alarms save lives. Reports have found that the risk of death in a house fire is reduced by more than half if properly maintained smoke alarms are installed. In this week’s episode of the Talking Tenancies podcast, we discuss the importance of smoke alarm maintenance and safety for tenants and managing parties with Senior Support Officer, Sarah Halligan.

When tenancy disputes occur, the RTA encourages all parties to try to resolve disagreements by talking to each other. Often disputes arise when someone does not meet the terms of the tenancy agreement. In this week’s episode of the Talking Tenancies podcast, we discuss the dispute resolution process with Shae Francis from Customer Experience at the RTA.

When it comes time to move out and vacate a rental property, it’s a great idea to make a checklist and follow a step-by-step process to ensure it goes as smoothly as possible. In this week’s episode of the Talking Tenancies podcast, we discuss vacating a property with Sarah Halligan from Customer Experience at the RTA.

A breach of the tenancy agreement is when the property manager/owner or tenant fails to comply with any part of the agreement. In this episode of the Talking Tenancies podcast, we discuss breach notices with Sam Galer from the RTA.

You’ve been on the hunt for your dream rental and finally found the right home for you.  After the inspection, you love it and want to take steps to rent it – so what happens next? In this episode of the Talking Tenancies podcast, we discuss starting a tenancy with Cassandra Chow from the RTA.

A managing part is responsible for ensuring the property is fit to live in and in a good state of repair. A tenant is responsible for notifying their managing party in a timely manner if repairs are needed. Our expert from the RTA is Kimberley Galumalemana from the Quality and Training team.

In this episode, we look at what happens when a tenant leaves the property unexpectedly. It may be that a sole tenant or co-tenant has died, the property has been abandoned, or the tenant is unable to return to the property. Our expert from the RTA is Antonella Spatola from the Dispute Resolution team.

RTA Support Officer Ben Gerwald assists in taking an in-depth look at routine inspections, which can lead to some tricky conversations between parties.

In this episode we take a look at rental bonds and the process around lodgement, refunds, disputes, increases and how the RTA supports tenants and property owners and managers throughout the life cycle of a bond. Our RTA expert in this episode is Matt Sturgess, Manager, Customer Experience.