In this episode of TAG Talks, The Adjutant General of the Army, Brig. Gen. Gregory S. Johnson ("TAG 63") sits down with The Adjutant General Directorate's Social Media team, Capt. Adrienn Halland and Ms. Kadence Baker to discuss how Social Media enhances The Adjutant General Directorate's mission to take care of Soldiers, Veterans and Families. This episode discusses The Adjutant General's presence on different platforms, how engaging with Soldiers has enhanced customer service, and how social media builds community connections.

Tag Talks Ep. 16 – Customer Experience

TAG Talks is a podcast from the U.S. Army Human Resources Command's Adjutant General Directorate. It's an opportunity for The Adjutant General of the Army (aka "The TAG") to address programs, policies and initiatives important to Adjutant General Corps professionals at every level.