In this episode of The Resilient Leader's Journey, Craig Gordon, President and CEO of Communities for People, discusses the challenges and rewards of working in child welfare. He explains the organization's focus on child welfare programs, primarily funded through government contracts, and the complexities of managing a decentralized workforce. Craig highlights the high turnover rates in the industry and the importance of effective screening during the hiring process. He emphasizes the intrinsic rewards of working in this field and the career development opportunities available for staff. As a CEO, Craig shares his insights on leadership, collaboration, and the evolving nature of his role in addressing systemic challenges in child welfare. Communities for People focuses on child welfare programs. Most funding comes from government contracts. High turnover rates are a challenge in the industry. Effective screening is crucial for hiring staff. Intrinsic rewards are key to retaining staff.    05:22 Challenges in Staff Retention 16:38 The Role of a CEO in Child Welfare 18:53 Collaboration in the Nonprofit Sector

In this episode of the Resilient Leaders Journey, Trent speaks with compensation consultant Scott Trumpolt (www.hrcompensationconsulting.com) about the evolving landscape of compensation in the workplace. They discuss the role of compensation consultants, the impact of remote work on compensation strategies, and the importance of employee engagement. Scott shares insights on generational differences in compensation expectations, the significance of pay transparency, and the need for effective communication of career development opportunities. Takeaways *Compensation is essential for attracting and retaining talent. *Remote work has transformed compensation strategies. *Employee engagement is crucial for organizational success. *Younger generations prioritize pay transparency and career growth. *Companies must communicate clear career paths to employees. *Benefits beyond cash compensation are increasingly valued. Chapters 05:07 Remote Work and Compensation Dynamics 09:36 The Importance of Pay Transparency 16:42 Communicating Employee Value

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Doug Fry shares his journey from a successful career in finance to his personal experience with a spinal cord injury and his subsequent involvement with SCI Boston. He discusses the importance of mental resilience, the lessons learned from his recovery, and how these experiences translate into valuable insights for entrepreneurs and leaders. Doug emphasizes the significance of character, teamwork, and the ability to adapt in both personal and professional settings. Key takeaways: Mental resilience is crucial in overcoming personal challenges and setbacks. Keeping a journal can help track progress and maintain motivation during recovery. Learning from failures is as important as celebrating successes. Entrepreneurs should evaluate their strengths and seek external help when needed. Leadership involves supporting team members and recognizing their contributions. Character assessment in interviews can reveal a lot about a candidate's honesty and fit. Community support is vital for individuals facing life-altering challenges. Personal growth often comes from navigating difficult experiences. Chapters 09:38 Mental Resilience and Recovery from Injury 13:15 Lessons for Entrepreneurs from Personal Experience 17:36 Measuring Character and Leadership in Teams

In this episode of the Resilient Leaders Journey, Trent speaks with Vince Burks, former Senior Vice President of Communication for Amica Insurance. They discuss the importance of communication in the insurance industry, the role of performance reviews in employee development, and the significance of character in hiring. Vince emphasizes the value of listening as a leadership skill, the necessity of self-confidence, and the dangers of overconfidence in leadership roles. The conversation concludes with reflections on humility and the impact of leadership on company culture. Takeaways: Character is a vital component in the hiring process.  Listening is a powerful skill for effective leadership. Self-confidence is essential for leaders to inspire their teams. Collaboration is key to getting things right in leadership. Overconfidence can lead to significant pitfalls in leadership. Understanding company culture is important for effective leadership. Forgiveness and understanding are important traits in leadership. Chapters 07:04 Hiring Practices and the Importance of Character 08:54 Listening and Leadership Styles 16:23 The Role of Trust and Collaboration 19:25 Reflections on Leadership and Personal Growth

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, April Willers, Chief Operating Officer of www.claim-deck.com, discusses the innovative claims management platform Claim Deck, its impact on the insurance industry, and the importance of metrics in measuring success. April shares insights on the challenges of recruiting and retaining talent in a changing workforce, the significance of personal development, and strategies for enhancing employee engagement. The conversation also touches on the importance of listening to employees and fostering a supportive company culture. Highlights:  09:27 Challenges in Employee Recruitment and Retention 15:27 Fostering a Positive Company Culture 18:15 Engagement and Listening to Employees

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the impact of storytelling in understanding leadership dynamics.  Chapters 04:03 The Importance of Community Involvement 06:45 Empathy in Leadership 12:49 Building Self-Confidence in Leadership 15:47 Navigating Change and Risk Management 21:45 Leading Through Uncertainty

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Major General Brian Bishop shares insights from his extensive military career and how they apply to leadership in business. He discusses the concept of 9G Teams, emphasizing the importance of a common mission, resource allocation, and individual contributions to team success. Bishop also highlights the significance of trust, continuous learning, and the balance between confidence and humility in leadership. Through anecdotes from his time with the Air Force Thunderbirds, he illustrates how effective training and communication foster trust and commitment within teams.  Chapters:  03:55 Navigating the 9G Environment in Business 09:52 Building Trust in High-Pressure Situations 15:53 Confidence vs. Overconfidence in Leadership

This week's guest is Tony Fonseca, owner of Packaging & More and youth swim coach. Tony discusses the dynamics of running a family business, and the importance of building strong relationships in business. Tony shares insights on client satisfaction versus acquisition, his coaching philosophy, and the life lessons he imparts to young swimmers.

This week's guest is Tyler Wentworth, the president and founder of The Hire, a talent acquisition partner. Tyler shares his journey from studying kinesiology to becoming a successful recruiter, emphasizing the importance of mentorship, confidence building, and the balance between character and competency in hiring. He discusses the challenges of cold calling and the significance of networking in the business world. The conversation highlights the need for resilience in navigating the complexities of business and recruitment. Chapters:  09:14 Transitioning from Recruiting to Entrepreneurship 17:28 Building Confidence and Mentorship in Recruitment 22:35 Assessing Character vs. Competency in Candidates Notable Sound Bites "The art of cold calling is a beautiful thing." "I had to double the pipeline to get results." "I try to remain calm under pressure."

Shawn Carmody, Bedford (NY) Fire Chief, discusses his transition from a finance career to community service in the fire department, the dynamics of a volunteer fire organization, the importance of hiring for character and leadership potential, and the challenges of projecting confidence in emergency situations.