It&#8217;s the last in our boundary series so we&#8217;re focusing entirely on your customer borders. When you have customers that have been with your company forever, it&#8217;s tempting to set them up with perks and special treatment. Where&#8217;s the line for these types of VIP customers?

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<h3 id="thisweeksshoutouts">Notes and Links</h3>
<ul>
<li><a href="https://supportbreakfast.com/">Support Breakfast podcast</a></li>
<li><a href="https://m.signalvnoise.com/case-study-how-complexity-creeps-in-cba48023e6a1#.5ftog16sq">How complexity creeps in</a></li>
<li><a href="https://en.wikipedia.org/wiki/Kudzu_in_the_United_States">Kudzu</a></li>
<li><a href="http://jobs.supportdriven.com/">Find your next job with a company that values support and support professionals.</a></li>
<li><a href="http://www.bensound.com/">Intro Music – “Happy Rock” from Bensound</a></li>
</ul>
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#135 – The Business Value of Thank You

This is our weekly talk show focused on all things customer support.