The big 5-0! In this special 50th episode of the Subrogation Support Network, Ashton Kirsch sits down with Carl Van, founder of the International Insurance Institute and one of the most sought-after claims trainers in the country. With 27 years of running workshops for carriers like State Farm, Allstate, and Progressive, Carl has spent more time listening to real claims calls than just about anyone alive — and what he's heard might surprise you. They cover: The words and phrases adjusters use...