Agility (dexterity) - the ability to shift from one state to another, responsiveness to impact and the ability to address such shifts rapidly... 9:28 - Ambiguity - the ability to manage ambiguity (chaos), whilst avoiding paralysis, and accepting it will be part of your professional life... 13:15 - Emotional Intelligence - empathy and the understanding of another person that transcends rational or commercial requirements... 18:01 - Failing - being allowed to fail and having the capability to handle your own failure and learn from it... 21:03 - Flexibility - having ‘working’ relationships with people and avoiding rigidity in your thinking and behaviour... 25:06 - Integrity - something that cannot be claimed but can only be conferred on an individual... And the final two, most distinguishing factors: 30:16 - Forming trusted and enduring relationships - the ability to build a completely dependable relationship beyond the normal state of expected behaviours… 36:46 - Judgement - the ability to convert real-life experiences into principles that guide sound counsel when you’re in unknown territory. Is this learned or innate? In Ian’s experience, judgement is highly intuitive… And finally, hear how to apply this in a job interview setting at 41:26. Just think what a team of people with these attributes could achieve together - they would be ‘unbeatable’! The two Ian's agree here that the notion of leadership is now obsolete and should be replaced with the idea of ‘effectiveness’ - and as Ian McDougall points out, ‘Collective Intelligence is very good at producing effective people’. NB: this recording (and associated research) was conducted in Aotearoa-New Zealand prior to the world-changing events of March-April 2020 but the skills outlined by Ian and his commentary are more pertinent than ever.