Waiting days for a response from your strata manager? It’s a frustration many strata residents face. What if there is a solution? Explore the frontier of efficient communication and modern email management with Lielin Chester’s game-changing approach to strata management email... 64% of all resident email is resolved in four hours! Listen in to learn how this revolutionary approach goes beyond swift & efficient responses, and a more accessible manager to prevent burnout, turnover, and improving work-life balance for strata managers.   Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin  

In this episode Brent and James speak dive into a critical issue facing strata managers in British Columbia - the challenge of portfolio assignment and its direct impact on service delivery to strata clients. Many strata clients face challenges due to the portfolio assignment system that simply do not exist in a non-portfolio market. Guest Darrin Whitney, Vice President of Operations for FirstService Residential unpacks the intricacies of portfolio assignment and offers insightful strategies to enhance service delivery. Join us as we uncover how to foster a more harmonious management experience. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Connect with Darrin Whitney Linkedin   Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid

In this episode your hosts Brent and James go solo to take a deep dive into the termination process of strata management agreements. As consultants who assist strata councils transitioning to new management, they are no strangers to the myriad questions surrounding this topic. They start by understanding the structure of agency agreements then zoom in on the termination process itself, shedding light on its unique aspects and common misconceptions. This episode is a great standalone resource if termination of your agreement is in the cards for your strata as no stone is left unturned. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid  

In this episode, Brent and James conclude the series where we decode the intricacies of living in a strata community. From deciphering bylaws to understanding the difference between common and limited common property they discuss the rules that will shape your daily life. Delve into dispute resolution mechanisms and discover the do’s and don’ts of alterations to your strata lot, and gain valuable insight into the complex realm of insurance for a strata. Whether you’re a seasoned strata resident or a newcomer this episode is your go-to guide to master the essentials of strata living. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid  

In this episode, Brent and James discuss essential insights for first-time strata owners to navigate the intricacies of community living. This first conversation takes a high level view of some of the organizing principles of a strata, such as the dynamics of decision-making within the council, and how the strata manager fits into the puzzle. Also discussed are the financial responsibilities and maintenance protocols. This episode is aimed at being your go-to resource for a fulfilling experience as a first time strata owner. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid

In this insightful episode, hosts Brent and James delve into the crucial aspects that councils need to understand when it comes to supporting ageing residents who aspire to continue living in their homes and communities. Joining the conversation, Tony Gioventu, Executive Director of CHOABC returns to Stratagize to explore how fostering empathy and sensitivity to the changing needs of strata residents not only enhances the quality of life for ageing residents but also promotes healthy communities. Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid  

Brent and James explore the nuances of mitigating losses below the deductible in their podcast, highlighting common mistakes that can end up costing stratas unnecessary money, with industry expert John Wallis of Phoenix Restoration.   ________________________________   Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians. Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it! Listen to our latest episode, subscribe and rate us on iTunes. 👊 _________________________________ 🚨 STRATA TIP:First, have insurance for your strata property. Second, take the certificate of insurance to your insurance company each year to ensure there are no gaps in coverage _________________________________ Connect with Stratagize: Website Linkedin Email Connect with Brent Anderson Linkedin Connect with James Milne Linkedin Connect with John WallisLinkedin _________________________________ Get the Guides: 3 Keys to Decision Making for Strata Councils Maintenance Planner Checklist 8 Steps for Going out to Bid

Join hosts Brent and James as they sit down with Peter Chan, Senior Director of Strata Operations at FirstService Residential, to unravel the mysteries of rogue strata councils. In this episode, you'll learn how to spot the warning signs of a problematic council, gain valuable insights into the intricacies of strata governance, and discover effective strategies for dealing with rogue elements in your community. Tune in for expert advice on maintaining harmony and order within your strata corporation.   _________________________________   Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians. Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it! Listen to our latest episode, subscribe and rate us on iTunes. 👊 _________________________________ Connect with StratagizeWebsiteLinkedinEmail Connect with Brent AndersonLinkedin Connect with James MilneLinkedin _________________________________ RESOURCES 8 steps to going out to bid Decision making tool

In this episode, hosts Brent and James dive into the top mistakes strata councils often make when it comes to occupancy limits and short-term rentals. They are joined by Lisa Mackie, a partner with AHBL, who shares her expert insights. Together, they uncover common pitfalls, such as incorrect bylaws, overlooking human rights considerations, and neglecting to adapt to changing regulations. Tune in to learn how to avoid these errors and successfully navigate the complex world of strata governance.   _________________________________   Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians. Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it! Listen to our latest episode, subscribe and rate us on iTunes. 👊 _________________________________ 🚨 STRATA TIP:Have your bylaws reviewed by a strata lawyer at least once every five years. Changes in legislation, CRT rulings, and case law could leave some bylaws unenforceable. _________________________________   MAIN TAKEAWAYS:🛠 Occupancy limits is a thorny situation. No clear cut bylaw can withstand scrutiny under Human Rights Code.     🛠 A common mistake councils make is encroaching on a protected characteristic.     🛠  Short term rental or accommodation is not an expression under the Strata Property Act.     🛠  Since there are no rental restrictions, bylaws cannot regulate rental. 💬 QUOTES“Ignorance of the bylaws are not an excuse.”         MYTH VS FACT 🦄The owner is ultimately responsible for ensuring there is no contravention of any short term bylaw.   (Myth)   It depends on how the bylaw is drafted and worded.   _________________________________ Connect with StratagizeWebsiteLinkedinEmail Connect with Brent AndersonLinkedin Connect with James MilneLinkedin _________________________________ RESOURCES 8 steps to going out to bid Decision making tool    

In this episode, Brent and James delve into the realm of community building, joined by the insightful Sue Matthews, Regional Director at FirstService Residential. Together, they navigate the intricate landscape of effective bylaw governance, uncovering how well-structured bylaws can foster a sense of togetherness and harmony within residential communities. Drawing from Sue's extensive expertise, they offer valuable tips that strengthen the very fabric of strata living. Whether you're a strata council member or a resident looking to make a positive impact, this conversation provides actionable insights to cultivate thriving and united communities through thoughtful bylaw governance.   _________________________________   Over 1.5 million people live in strata housing in the Province of British Columbia. Let's face it, you'd rather watch reruns of the nightly news than read the Strata Property Act (And we can't blame you) Still, most people are at a loss when it comes to understanding such an important framework for how many of us live our lives in proximity with one another. 🎙 Stratagize with Brent Anderson & James Milne features conversations with industry leaders and experts who share their knowledge to demystify an industry that impacts the lives of more than 1 out of 3 British Columbians. Whether you are a council member, owner, investor, or renter, if you're looking for content that will bring value to your strata and help you get to the next level… THIS is it! Listen to our latest episode, subscribe and rate us on iTunes. 👊 _________________________________ 🚨 STRATA TIP:Ensure your bylaws are drafted by a strata lawyer and reviewed every five years as legislation changes. _________________________________   MAIN TAKEAWAYS:🛠 Buying into a strata means giving up some personal freedoms as bylaws provide a set of rules to follow.     🛠 Effective bylaw program educates, informs, affects behaviour, and develops community.     🛠  Biggest mistake councils make is getting too personal and not enough due diligence.     MYTH VS FACT 🦄“Council or strata manager can write bylaws.”    (Myth)   This is a terrible idea, even if a council member is a lawyer. Engage a strata lawyer who is current on CRT decisions and legislation. _________________________________ Connect with StratagizeWebsiteLinkedinEmail Connect with Brent AndersonLinkedin Connect with James MilneLinkedin _________________________________ RESOURCES 8 steps to going out to bid Decision making tool