Businesses are trying to solve all kinds of problems, and technology can be part of the solution. But in between is a puzzle to figure out how. Speed to Modern Tech brings you the story of the real challenges facing businesses today – from counterfeiting to customer call centers – and an inside look at how technology was used to tackle it.

Counterfeit products are everywhere these days. From designer sneakers to children’s toys to batteries, the rise of e-commerce has made it easy to sell knock-offs, and difficult to track the source. The cost to business is massive. In 2020 alone, US customs and border protection agents seized counterfeit goods with a value of nearly $1.3 billion. In this episode, host Tori Weldon looks at the problem of identifying counterfeit product listings, and how AI technologies like natural language processing and machine learning are being adopted to help find the fakes.