Salespeople love investing six months of blood, sweat, and tears in a potential customer - only to lose the deal to a serious case of “no decision”… It’s right up there on their list somewhere between unmedicated root canals and nasty-upstairs-neighbor-induced insomnia.
Here’s the good news: Customer indecisiveness is changeable. And we got to sit down for a chat with one of the world’s best experts on the subject.
Matt Dixon is the Wall Street Journal bestselling co-author of The Challenger Sale, The Effortless Experience, The Challenger Customer, and The JOLT Effect (coming out in September). He’s a frequent contributor to Harvard Business Review, Founding Partner at DCM Insights, and our honored guest this week on RedRoute’s Spamming Zero Podcast.
What’s Covered?
- Top Trends Matt’s seeing right now in discussions with leaders
- His new book, The JOLT Effect
- What the best salespeople know (and do)
- Top 3 reasons customers become indecisive
- Best ways a salesperson can instill customer confidence
- Radically rethinking how salespeople are compensated
- Changing the world (yes, really)
- And more
Ready for more fantastic Spamming Zero conversations ahead? Listen, rate, and subscribe on Casted, Apple Podcast, or Google podcasts.



