Social Impact CX
Social Impact CX
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Episode 13 - Voice of the Served
25 minutes
Posted Aug 24, 2018 at 2:23 pm.
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Episode 13 includes how to start a VOS (voice of the served) program. By regularly and consistently measuring VOS, you can better represent the needs of the people you are working to serve.
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Episode 12 - Organizational Culture and CX
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Episode 14 - Under What Conditions is Information Empowering? - Part 1
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