Service MVP Sales Training Podcast with Joe Crisara

Welcome to the Service MVP podcast, hosted by Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by special guests Ryan and Justin from Chirp, a service dedicated to maintaining customer relationships through automation. Ryan shares the inspiring story behind the inception of Chirp and how his success with automation in his own windshield repair business led him to create a service that helps other businesses thrive. The discussion delves into the importance of honesty and transparency in sales, with Justin emphasizing the significance of being real with customers and the impact it has on building trust and generating warm referrals. Ryan and Justin also highlight the power of emotional intelligence and the importance of responding rather than reacting in challenging situations. They share personal insights into how overcoming personal struggles and maintaining sobriety have enhanced their ability to connect with clients and lead effectively. The episode concludes with valuable advice for sales success, emphasizing the need to genuinely care about the customer's experience and the power of the mind in manifesting positive outcomes. Listeners are encouraged to test these principles and see the transformative impact they can have on their sales approach.   Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Welcome to the Service MVP Podcast with Joe Crisara, America's Service Sales Coach. In this episode, Joe is joined by a special guest, Troy Aberle, the Executive Strategy Officer at Chet Holmes International. Troy and Joe dive into the legacy and impactful strategies of Chet Holmes, focusing on how these principles continue to transform businesses globally. The conversation highlights the history and mission of Chet Holmes International, including the success of "The Ultimate Sales Machine," a book that has significantly influenced business growth. They discuss the importance of understanding your dream client, building rapport, and communicating value effectively to stand out in a crowded market. Troy shares insights on time management, the evolution of sales strategies, and the universal truths that remain relevant in today's fast-paced business environment. He also offers practical advice on how to identify and attract the best buyers, making sales smoother and more efficient. Listen in for actionable tips on improving your sales approach and learn how Chet Holmes International can help you enhance your business strategies. Don't miss the opportunity to download a free chapter of "The Ultimate Sales Machine" and start implementing these transformative techniques today.   Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Welcome to the Service MVP Podcast! In this episode, America's Service Sales Coach, Joe Crisara, sits down with Rocky Lozano and his son, Andrew Lozano, from Air One Services in Colton, California. Join us as they share their journey of mastering call-by-call management for their service team. Rocky discusses the history of their family-owned business, which includes his four sons and wife, and how they've grown over 17 years. The Lozano family recently completed an intensive four-day hands-on training at the Service MVP office, learning to refine their service processes and improve customer care. Andrew, who has taken on the role of sales coach, shares significant lessons learned during the training, including the importance of observation, customizing solutions for customers, and maintaining a professional standard. Rocky highlights the transformation in their approach to managing service calls and the impact on their team's confidence and performance. Discover the value of daily huddles, the importance of constant communication, and the benefits of a structured call-by-call management system. Learn how Air One Services achieved remarkable results, with an average ticket of $1,400 from maintenance calls alone, and why this training is a game-changer for any service business. Tune in to hear firsthand experiences, insights, and the positive changes that can come from investing in professional training and management practices.     Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Welcome to the Service MVP Podcast, hosted by America's Service Sales Coach, Joe Crisara. In this engaging episode, Joe switches roles with Dominic Rubino from the Profit Toolbelt Podcast, who shares his journey from struggling in business to becoming a successful business coach and podcaster. Dominic opens up about his initial challenges in business and the crucial steps he took to improve, including reading books and taking courses. He emphasizes the importance of recognizing problems and seeking help to overcome them. Throughout the conversation, Joe and Dominic discuss the significance of working smarter, not harder, and the value of having a strategic plan. Dominic shares practical advice on setting goals, the importance of industry associations, and learning from others by visiting different businesses. He also introduces the "Healthy Wealthy Wise Planner" as a tool to help business owners and individuals plan for success in various aspects of their lives. Tune in to gain valuable insights on improving your business, setting meaningful goals, and learning from industry leaders. Don't miss Dominic's inspiring story and the actionable advice he offers to help you work smarter, not harder. Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.   https://amzn.to/4aPyXyH

Welcome to the Service MVP Podcast! Join America's Service Sales Coach, Joe Crisara, as he sits down with dynamic entrepreneur Richard Lewis from Redwood Services. In this episode, Richard shares valuable insights on maximizing the value of your service business. Learn about Richard's journey from ServiceMaster to founding Redwood Services, a company that invests in residential HVAC and plumbing companies across the U.S. Discover the unique approach Redwood takes by providing not just financial support, but also valuable resources and expertise to help businesses grow and thrive. Richard discusses the importance of focusing on residential services, maintaining operational discipline, and leveraging collaboration within the Redwood family. Find out how Redwood Services stands out in the industry by supporting businesses without stripping away their identity, and how they help companies achieve generational wealth. Whether you're a contractor looking for growth opportunities or simply interested in the home services industry, this episode offers a wealth of knowledge and inspiration. Tune in to explore the possibilities of partnering with Redwood Services and taking your business to the next level.   Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Join America's Service Sales Coach, Joe Crisara, and Helena Bouchez, the CEO of Executive Words, for a deep dive into the secrets of success in the service industry. Drawing from her experience working with industry giants like Frank Blau, Al Levy, and Tommy Mello, Helena shares an insider’s perspective on creating transformational customer experiences and maximizing profits. In this enlightening episode, Helena unpicks Joe's extensive system, emphasizing the significance of offering clients the complete range of options and educating on the transformational impact of 'magic moments' in any business. She insightfully explores how these emotional connections with customers can be a game-changer. In this journey to profitability, she underscores the significance of acknowledging the hard work others put into their jobs and instilling value in it, terming it as a 'gift to the client.' She emphasizes that profitability enables magnanimity, drawing from her own experiences working with top professionals in her field. Gain an integrated understanding of how best-selling business books are authored as Helena shares her experiences and insights. She expounds on the winning principles that have shaped countless success stories and discusses the ethos of legends like Jack Canfield, Samuel Clement Stone, and Dale Carnegie. The discussion further deepens into dealing with resistance and maintaining an effective sales strategy. Helena shares insider points on tackling objections and explores the power of brand storytelling for service contractors. This podcast transcends beyond just business strategies, delivering profound insights on personal growth and the importance of fostering meaningful connections. Tune in to find out how you can revamp your service industry game, boost your profits and sales, and create impactful customer experiences.   Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

In the latest episode of Service MVP Podcast, our host, Joe Crisara, engages in a stimulating discussion with Brian McDermott, the founder of ProStar Plumbing. Brian reveals his inspiring journey from being a plumber's son to setting up his million-dollar service company, emphasizing the importance of continuous learning and self-improvement. Throughout the conversation, he highlights the vital role of career development and strategic business practices in cultivating a flourishing enterprise. He provides valuable insights into his evolution from being trained by experienced professionals to training new technicians. Delving deeper into the key ingredients of a profitable business, McDermott endorses continuous training, open communication, and consistent employee development. He advocates transforming employees from mere laborers into efficient leaders who can significantly influence the company's profitability. Addressing the qualms associated with employee training, Brian reassures listeners that training plays a pivotal role in a company's successful expansion, far from being a potential risk. Are you a tradesperson with entrepreneurial aspirations? Listen to successful entrepreneur Brian McDermott as he imparts invaluable wisdom about transitioning from a technician to a thriving business owner. His unique perspective on employee retention, continuous learning, and fostering growth is bound to inspire. In this episode, Brian also shares his long-term vision for ProStar Plumbing and how he plans on further improving this successful venture while prioritizing customer experience. He concludes by stressing the need to seek help, share struggles, and employ the power of community to grow a business. This episode of Service MVP Podcast is a must-listen for anyone seeking to transform their career from a service professional to a lucrative business owner.   Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Join Joe Crisara, America's Service Sales Coach, and guest Ryan Lee, of Landscape Lighting Secrets, in a riveting episode of the Service MVP podcast. Drawing from their entrepreneurial journey and experiences, both share a wealth of insights aimed at boosting success in the service business landscape. Ryan dives deep into the world of landscape lighting and shares his journey to success, revealing how he incorporates landscape lighting into pre-existing businesses and creates a niche for transformation. Increase your revenue, profit, and overall success by learning and implementing Ryan's three key tips in any service business. He starts the discussion by emphasizing the role of pricing in establishing business value and presents 'Offer Stack' as a solution for providing additional value to customers by integrating various complementary services. The episode also serves as a deep dive into landscape lighting and provides a springboard for applying critical business tips to drive growth and performance across different service industries. Discover the importance of believing in your service or product, improving sales approaches, and prioritizing value in business models. The episode unravels the various facets of effective sales, focusing on immediate pricing and on-the-spot selling as powerful strategies for business growth. Ryan further explores the significance of leveraging customer emotions and dealing with client objections, providing listeners with an arsenal of techniques for effective business communication and improved sales results. Through this engaging conversation, service providers can gain insights into project problem-solving, managing client expectations, targeting the right audience, and generating high-quality leads. Ryan also reveals his marketing and lead generation strategies, emphasizing the power of referral partnerships and commissions in maximizing business success. This episode of the Service MVP podcast is an invaluable resource for understanding how to effectively communicate business value, increase customer satisfaction, and grow significantly in the service industry. Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Welcome to this new episode of the Service MVP Podcast, where our host Joe Crisara engages in an intriguing conversation with business authority Aaron Gaynor. Sharing his rollercoaster journey from bankruptcy to a thriving multimillion-dollar venture, Aaron provides an insightful mix of inspirational life lessons and practical business advice. He sheds light on his early days in the construction business, coping with the 2006-2007 housing crash, and how these experiences influenced his business perspective. Get ready for an enlightening guide to growing a business significantly from scratch. In this riveting discussion, Aaron discloses his experiences during the Great Recession, how he innovatively ventured into the home service and trade industry, and his forward-thinking emphasis on sustainable technology. He speaks about his vision of the future, nods to the shifting eco-friendly trends and unearths opportunities in overlooked sectors like water conservation. Tune in to learn about the rise of “Eco Plumbers”, the importance of a clear business direction, and celebrating the actual people behind the work. Our guest emphasizes the fundamental role of learning, self-reinvention, communication, and networking in entrepreneurial success. He highlights the power of resilience, tenacity, goal-setting, and consistent effort in reaching your entrepreneurial dream. He elaborates on the significance of executing strategies effectively and the importance of an accountability culture within an organization for desired success. The episode also explores the key role of communication and collective accountability in achieving business objectives. It delves into creating an environment of continuous learning within an organization, promoting innovation and preventing stagnation. Ending on an ambitious note of crossing the $100 million mark and eyeing the billion-dollar target, this episode is a must-listen for those eager to accelerate their business growth. Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.

Get Joe's New Book - What Should We Do? In this enlightening episode of the Service MVP Podcast, host Joe Crisara invites renowned author, speaker, and leader in the trades industry, Kelly Resendez. Serving as the Executive Vice President of Growth at Goodleap and co-owner of GoBundance Women's Group, Kelly shares valuable wisdom and actionable insights gleaned from her successful journey in the business world. Kelly's story starts with her roots in the mortgage industry and draws on the lessons learned from her parents' heating and air conditioning company. Her experiences, trials, and triumphs have shaped her into one of the nation's top 1% loan officers and armed her with exceptional insights that she is eager to share with aspiring business owners. The episode revolves around the trio of self-inflicted obstacles that often derail business owners. Drawing lessons from her parents' company's unraveling due to health issues, Kelly introduces each impediment and provides strategies to overcome them effectively. The episode compiles a range of success-critical aspects, from constructing a vision and devising achievable goals to creating a concrete business plan and fostering consistent, high energy levels. With a balance of personal fulfillment and operational competence at the heart of discussions, Kelly expands on the significance of celebrating achievements and the neurochemistry of happiness. Beyond goals, the conversation explores the importance of creating a vision for how one wants to experience life. Kelly also emphasizes the necessity of CEOs to master the balancing act between vision and operations, highlighting the advantages of outsourcing certain tasks and making strategic hires. This profound dialogue underlines the importance of creating support and growth networks for business owners, building advisory boards regardless of business size, fostering an abundance mindset, and cultivating a sense of community. In conclusion, Kelly underscores the crucial role of self-care and relationship-building in business success, stating that self-care is not just a luxury, but a requirement for individual wellbeing and robust business relationships. This episode is a must-listen for entrepreneurs and salespeople ready to avoid self-sabotage and conquer new heights of success in their businesses. It will empower listeners with the knowledge to harmonize their logical operational strategies with the creative right-brain spark necessary to celebrate victories and foster continuous business growth. Check out another fantastic episode of The Service MVP Podcast... If you want learn more feel free to reach out Joe and his team at Service MVP! Here's Joe's contact information -   Contact Joe Crisara Service MVP.