SERVED WITH HOSPITALITY | BY STOREKIT
SERVED WITH HOSPITALITY | BY STOREKIT
Adam Stead, Angus Jackson
SERVED WITH is the podcast for ambitious operators in the hospitality industry. We're brought to you by STOREKIT, the mobile ordering software for ambitious operators. My name is Adam, as the pandemic recedes, I’m on a mission to understand what makes different hospitality businesses successful. To that end, I’ve talked to people from different parts of the hospitality world to understand what makes them – and their business – tick. Join me to find out how to set up a business which brings guests the best experience, runs the most smoothly and brings you the highest returns on investing your valuable time. The hospitality industry is the beating heart of culture in the UK and even in the perma-crisis we’ve now entered there is nowhere more exciting then here. Find us on YouTube or wherever you get your podcasts. #SERVEDWITH #STOREKIT #HOSPITALITY #PUBS #HOTELS #TAKEAWAYS #CASUALDINING #QSR
James Brown, MD Brewdog Bars & TipJar Founder | notes on running two of the fastest-growing companies in hospitality
Join James Brown, cofounder of TiPJAR and Managing Director at Brewdog Bars, and Adam as they discuss the rapid growth of Brewdog and Tipjar, a software that has kickstarted a revolution in tipping in the hospitality industry. Over his time with Brewdog, James has become an expert in the hospitality sector and familiar with the different challenges servers and staff face in the industry. With experience and expertise in a variety of roles, James has opened bars across the world and developed evolutionary tipping software.
Jul 5, 2022
16 min
Michael Stocks, Project Manager | I quit my job and became independent just before a pandemic and I don't regret a thing
Former operations manager for Carluccio's and freelance consultant Micheal Stocks joins Adam to discuss the pros and cons of quitting your job and becoming a consultant in the hospitality industry. With over 20 years of experience working in hospitality, Micheal explores how his time with Carluccio's helped him gain skills and grow his network to venture into consulting. By working with clients he is now providing his knowledge and expertise and aiding businesses’ growth.
Jun 27, 2022
12 min
Michael Stocks | Advice on managing projects in hospitality
Former operations manager for Carluccio's and freelance consultant Micheal Stocks joins Adam to explore project management in the hospitality industry and how he is helping businesses to roll out new sites and technology. With over 20 years of experience working in hospitality, Micheal explores how his time with Carluccio's helped him gain skills and grow his network to venture into consulting. By working with clients he is now providing his knowledge and expertise and aiding businesses’ growth.
Jun 26, 2022
12 min
sebastian lyall, founder of lollipop | nude restaurants & concept bars: creating the most daring venues
Sebastian Lyall of Lollipop joins Adam to discuss how the immersive dining and entertainment industry is creating unique experiences across hospitality in London and abroad. Lollipop is redefining hospitality through daring new ideas from conceptual bars and make-your-own cocktails to theatrical dining experiences.
Jun 21, 2022
15 min
Mark Surguy, Firmdale Hotels | what is modern luxury?
What is modern luxury? Is it playing a gameboy in a creek? Is it being massaged by a drone? Is it people wearing uniform, or not? Here to tell us the answers is Mark Surguy, the General Manager of Firmdale's Soho Hotel. He's leading that team to the ultimate luxe experience. But how can he make it modern?
May 26, 2022
16 min
the first 100 days of marketing | Rosie Swaffer, Head of Marketing at Patty&Bun
Rosie Swaffer and regular host Adam Stead discuss the first 100 days of her tenure as Head of Marketing at Patty & Bun.
May 17, 2022
22 min
menu engineering: the inside secrets of what works (and doesn't) on a great menu
Annica Wainwright from 2forks and Adam discuss the topic of menu engineering, or menu optimisation, through the lens of the 2forks consultancy process.
May 5, 2022
23 min
TikToking your way to the top – how hospitality businesses have entered the space | Vic Banham, Antler Social
Vic Banham is the creator of Antler Social, an agency specialising in TikTok marketing for hospitality businesses including restaurants, bars, hotels, and festivals. I wanted to find out how a marketing strategy should work for a hospitality businesses. What makes a hospitality tiktok strategy successful? Why should hospitality businesses focus on tiktok? What kinds of content work for hospitality businesses on tiktok? #tiktok #marketing #restaurantmarketing #restaurants #hospitalitymarketing #hospitality #hotels #foodporn
Apr 26, 2022
21 min
the pub which came back from the dead
The Carlton Tavern was the pub that came back from the dead after it was bulldozed by developers just as the building was on the cusp of being listed. Now, I catch up with owners Tom Rees and Ben Martin as they explain their big idea for the pub.
Mar 29, 2022
22 min
The Ferment Phenomenon | how to start a direct-to-consumer miso business with Jonathan Hope
Jonathan is a former Ottolenghi chef who has quit his job in order to grow miso and eventually start a direct-to-consumer miso business. It's time to find out what miso is, why it's become so popular, and how Jonathan has decided to quit his job and start out on this journey.
Mar 21, 2022
16 min
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