Hidden wins and missed opportunities.This week, Simone will be looking at what opportunities do you have to increase purchase frequency, upsell, cross sell, or diversify to grow your wallet share with your customers?if you want to grow your business, join our network of business individuals http://www.bni.com.au If you want some help to grow your business with digital marketing, visit https://digitalmarketingaok.com.au

The relationship debate - are you burning contacts or creating raving fans?This week, Simone will be looking at how to improve the customer's experience?How do you surprise and delight them in some way? The one percenter that creates raving fans and memorable moments.if you want to grow your business, join our network of business individuals http://www.bni.com.au If you want some help to grow your business with digital marketing, visit https://digitalmarketingaok.com.au

The bread & butter, cream and dream customers: how to recognise them and what they mean to your businessThis week, Simone will be looking at:- understanding how the customers are buying and their paths of travel to your door,- who are my best accounts or business family members- and why cost of acquisition in comparison to top line sales is a critical factor.if you want to grow your business, join our network of business individuals http://www.bni.com.au If you want some help to grow your business with digital marketing, visit https://digitalmarketingaok.com.au

Does your 6 word story measure up or are you faking it until you break it?This week, Simone will be looking at things through a marketing, sales and service experience perspective.Are we delivering on the expectations we are creating?Do we live our values every step of the way or are they just a poster on the wall?if you want to grow your business, join our network of business individuals http://www.bni.com.auIf you want some help to grow your business with digital marketing, visit https://digitalmarketingaok.com.au

In this episode, Simone talks about the importance of telling the story behind the business to connect with your audience as opposed to outright selling. People do business with other people, and the stories behind those people are what help humanise a brand.if you want to grow your business, join our network of business individuals http://www.bni.com.auIf you want some help to grow your business with digital marketing, visit https://digitalmarketingaok.com.au

 In this episode of Confident Networker, Simone talks about the feedback loop for consistent improvement (User Friendly & Results driven). In this episode, Simone will be looking at how is our product or service working for our customers now they are part of the family ?How do we assess that while maintaining our relationships and brand positioning?

This episode of Seriously Social, Simone talks to Robert De Pasquale, the director of Be Able Australia.You can connect with Robert here:linkedin.com/in/[email protected] out our page for updates and teasers about upcoming episodes, links, and details about Simone’s best-selling books.https://socialmediaaok.com.au/podcast Hosted by Simone DouglasVideography by Marie Carbone and Shivam WadhawanAudio by Chris IrvingMusic used in this episode is “Alte Herren” by KieLoKaz, used with permission under a Creative Commons LicenceThis production is protected by a creative commons CC-BY-NC-ND 4.0 licence.

This episode of Seriously Social, Simone talks to Nancy Pavlovic, the director of Pavlov Group.You can connect with Nancy here: https://www.linkedin.com/in/[email protected] out our page for updates and teasers about upcoming episodes, links, and details about Simone’s best-selling books.https://socialmediaaok.com.au/podcast Hosted by Simone DouglasVideography by Marie Carbone and Shivam WadhawanAudio by Chris IrvingMusic used in this episode is “Alte Herren” by KieLoKaz, used with permission under a Creative Commons LicenceThis production is protected by a creative commons CC-BY-NC-ND 4.0 licence.

This episode of Seriously Social, Simone talks to James Price, the founder and managing director of Experience Matters.You can connect with James here: https://www.experiencematters.com.au/

This episode of Seriously Social, Simone talks to Karyn Dale from Mates in Construction about mental health in the construction sector.You can connect with Karyn and learn more about MATES in Construction here:Website: https://mates.org.au/Facebook: https://www.facebook.com/MATESinConstructionSAInstagram:https://www.instagram.com/matesinconstruction/YouTube:https://www.youtube.com/channel/UCEtiudbGFbLHaQtsT0vMjTACheck out our page for updates and teasers about upcoming episodes, links, and details about Simone’s best-selling books.https://socialmediaaok.com.au/podcast Hosted by Simone DouglasVideography by Marie Carbone and Shivam WadhawanAudio by Chris IrvingMusic used in this episode is “Alte Herren” by KieLoKaz, used with permission under a Creative Commons LicenceThis production is protected by a creative commons CC-BY-NC-ND 4.0 licence.