Welcome to Security Heroes! In this episode, we explore the remarkable world of emotional resilience and workplace safety with TJ and Amy, two incredible security professionals who champion mental health within their field. Join us on this enlightening journey as TJ and Amy share their experiences navigating high-pressure hospital environments, shedding light on the challenges they face and the innovative strategies they've employed to prioritize mental wellness. Discover the convergence of mental health initiatives and workplace safety, unraveling the pivotal role emotional well-being plays in creating a safer work environment. Explore the techniques, interventions, and training deployed by TJ and Amy, highlighting the critical intersection between mental health support and effective security practices. Get inspired by the stories of these unsung heroes of security, celebrating their emotional resilience and unwavering commitment to mental health within the security community. Subscribe now for exclusive insights and inspiration from these remarkable champions!

Join host Lisa Falzone in this captivating episode of Security Heroes, where she is joined by Nelson Price, the Enterprise Director of Healthcare Operations Safety at Allied Universal. Together, they unravel the crucial impact of K9 protection programs in diminishing violence against our invaluable healthcare workers. Don't miss out on this insightful conversation that delves into the frontline defense strategies that are making a difference in ensuring the safety of those who dedicate their lives to care for others.

In this episode of Security Heroes, host Lisa Falzone is joined by Martin Green, Principal Consultant at Martin Green & Associates. Together they discuss Martin’s storied career in healthcare security, from how he stumbled into it to how the sector has changed over the past three decades, for both the better and the worse.

In this episode of Security Heroes, host Lisa Falzone is joined once again by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenges of aligning community resources with the healthcare system, exploring the reasons people are violent in the ER and the need for open communication between doctors and security staff.

In this episode of Security Heroes, host Lisa Falzone is joined by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenging world of emergency medicine, touching on Aaron’s own encounters with violence, the realities of the mental health crisis, and techniques for approaching violent situations.

In this episode of Security Heroes, host Lisa Falzone is joined by Mike Hodges, System Director of Public Safety at Piedmont Healthcare and a veteran of the US Army, to discuss his career in the security operations field and the challenges faced in managing security operations in healthcare. Mike emphasizes the importance of violence prevention and strategic officer training, highlighting the need to rebrand the security industry and promote a more heroic image.

In this episode of Security Heroes, host Lisa Falzone is joined by Todd Milne, Director of Security Services and Emergency Disaster Management at Hamilton Health Sciences and recent recipient of the IAHSS Presidential Award for his direct impact on the healthcare security profession. Together they discuss the evolving healthcare security industry, highlighting the differences between Canada and the USA, as well as the importance of communication and empathy for security professionals.

In this episode of Security Heroes, host Lisa Falzone is joined by Tony York, Executive Vice President of Paladin Security, to discuss the importance of healthcare security. They explore Tony’s only role in developing better security policies, the challenges of implementing effective security operations, and the need to recruit passionate individuals into the industry while highlighting the heroic efforts of security professionals.

In this episode of Security Heroes, host Lisa Falzone is joined by Bonnie Michelman, Vice President and Chief Security Officer at Mass General Brigham. Together, they delve into just how much the security field has evolved over the years, and how she turned a business’ failing security operation into a top performing one.

In this episode of Security Heroes, host Lisa Falzone is joined by Gerry Fretz, Director of Security at Parx Casino, to discuss his experiences in law enforcement and the military, and how they have shaped his approach to security. He further discusses the important qualities of security personnel, and how Athena Security equipment has been implemented in Parx Casino.