Yes 2020 has ben a very different year but that doesn't mean to say we can't have a great Christmas.  If you haven't done so already now is the time to plan, plan your rosters, party packages (albeit virtual parties) and much much more!

What is your retention percentage? If you don't yet know then you could be missing out on looking after your existing clients. This episode looks at a sequence of SMS and emails that truly work and are working right now for many salons using SalonIQ.

Our latest podcast talks through the various ways you can manage your cancellations during lockdown.  We may not have the green flag right now to re-open our doors however, you can certainly start planning for it to ease the pressure a little when you do re-open. Editorial and video also available on this subject here -> https://saloniq.com/managing-your-cancellations/

Do you want the busiest Christmas you have ever had? If your answer is yes then you need to listen to this Podcast to make sure you have everything covered and more!

I'm sure you are like me in that if something isn't written down or you do not get a reminder there is a chance you will forget? This episode takes you through clients that you have looked after in the last 6 months and what you should do to get them into the salon for the last quarter of 2019

If this is you, then you need to re-think... Christmas is fast approaching now we are on the later part of this year, so no doubt you will only be working more and more hours over the festive season.  Be prepared this Christmas and try not to burn yourself out. This episode talks you through what you need to think about when it comes to your salon opening hours and team rosters...

Online bookings are a MUST... Did you know 33% of your clients book online when you are closed! (At time of writing) And that number is only going to increase more and more as time goes on. This Podcast is a must to listen to, it focuses on online bookings for Christmas however the information in this episode really should be standard through out the whole year.  A MUST LSTEN TO

There is nothing better than getting everyone together and getting into the festive spirit. A Christmas shopping event for your clients can be what it takes to kick start your Christmas sales.  Why not get your local businesses involved too, listen to this podcasts to find out all the details of this great Christmas event that you can do in your salon too!

October and November are always busy times for us in the industry with lots of salon events and awards happening.  From Salon international to Business counts and NHF awards to name a few. Take a listen on this podcast to find out about the dates of certain events

What is the dream? I guess you'd get a different answer depending on who you ask, right? What does a work/life balance really mean? Life can be difficult for both the old and the young. We get a little insight into how Karen who is 21 years old manages the balance her way.