Short-cast. It’s an informational short to shape your mindset for the workweek ahead!

Don’t be afraid to learn new things! You’ve invested so much into your new practice - stay woke! ;) Survey and investigate the current operations of the business. What did you find? How can it be improved? When it comes to the administrative department, lean in! You NEED to have understanding of all aspects of your business!

Let’s talk VERY SIMPLE changes that can be made to increase revenue. These are things you can start doing today. Work with your team, build on communication, and open the door to a more profitable practice.

It’s not an easy conversation to have. You are fearful about scaring patients off or coming across like you are trying to sell them on periodontal disease. If done the right way, the patients will be shocked they didn’t know this before and will be on board to improve their health.

Diving into the emotions behind becoming a new business owner and what the road ahead might have in store. Focus on your values and vision when the road gets hard.

What kind of manager are you? Are you leading your team towards a common goal? What upsets you? How do you redirect behavior? This podcast episode will help you gauge what type of management style you are implementing.

It’s hard to believe that someone actually enjoys these changes - but - I DO!! Listen to find out what I love about the new pandemic protocols and advancements that practices are implementing.

Whether they’ve been in the business for 2 years or 15 years, your insurance coordinator needs regular continuing education and training! As the doctor, you need to understand what your insurance coordinator does and how to check for errors. Don’t lose money or a patient because you put your business in the hands of your insurance coordinator. Get training!

Morning huddles are a necessity for your team, for your mindset, and for the patient experience! If you are having a 5-minute huddle each morning - you’re missing out on the experience of a great morning huddle! Each patient should be discussed in detail! Each team member should be contributing! If that’s not happening, get a pen and take notes while you listen to this super short podcast episode!

Writing a letter to your patients to inform them of the ownership transition is a MUST!  In this episode I will help you formulate your letter by advising on key areas to consider.  Aside from new ownership transition letters, a transition letter can prove beneficial in today's current climate.  I recommend drafting a thoughtful letter to your patients to help prepare them for the new normal in your post-pandemic practice.