Run a Profitable Gym
Run a Profitable Gym
Chris Cooper
The Alumni Whisperer: How to Win Back Old Gym Members
18 minutes Posted Apr 16, 2026 at 4:00 am.
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Show notes
Most gyms treat old members as if they’re gone forever—but Xtra Mile Fitness brought back 36 departed clients in one year. In this episode of “Run a Profitable Gym,” Corey Lewis (owner of Xtra Mile Fitness) reveals how he reactivated 36 alumni—comprising nearly 40% of his “new” members—last year. Corey’s philosophy: The client journey doesn’t end when someone leaves your gym. To help you reacquire members, he lays out fundamental exit practices every gym should implement: exit goal review...