In this episode, Roofing Contractor Group Publisher Jill Bloom and Thea Dudley, CEO of Pocket Protectors, aka “The Credit Overlord,” discuss handling holiday schedules and collecting from your customers while not being a Scrooge.

Rich Russo, show director of the International Roofing Expo, gives the roofing world a sneak peek at what roofing contractors and other industry professionals can expect when the event returns to Las Vegas, Feb. 6-8, 2024. Check out the video here.

Sales reps have every right to celebrate their wins, but are they claiming responsibility for the ones that got away as well? If they aren’t, they’re missing out on great opportunities to evolve and improve their outcomes, says John DeRosa, director of contractor training at SRS Distribution.

The Western State Roofing Contractors Association (WSRCA) is again preparing to host the industry for three days of education, innovation and fun at the Western Roofing Expo, Sept. 23-25. Among the new features for attendees to engage with this year at the event is the WSRCA Safety Companion App. Learn more about it and the expo from Executive Director Joel Viera.

Many of us know that it can be hard to change, or even challenge yourself to change, but ultimately the journey is worth it. In this episode, John DeRosa, director of contractor training at SRS Distribution, explains how roofing distributors can embrace this concept to change how they approach sales and win over new customers.

Known as an industry innovator for implementing technology and exploring new products, the 2019 RC Residential Roofing Contractor of the Year is moving on after three decades of success. He reflects on why now is the right time, and what he hopes to do next in this exclusive conversation with RSP Group Publisher Jill Bloom.

Trent Cotney, partner at Adams and Reese, discusses some ideas salespeople can use to enhance their interactions beyond simple transactions to create return customers.

In this episode of “Dear Anna,” find out what steps to take to register your business so text messages to your customers aren’t blocked.

In this episode, Alan Lopez, CARE Operations Manager at GAF, explains how roofing distributors can partner with the manufacturer to help Latino roofing professionals hit their stride.

In this episode of “Dear Anna,” learn how the new Google Analytics platform, GA4, can shape consumer experiences with advice from Art Unlimited CEO Anna Anderson.