This week, we take a look at Website UX (User eXperience) in general and the importance of providing a Mobile Friendly website to your potential customers in particular. Then, we take a sharp right into the realm of Online Marketing, with a particular focus on External Linking and Localization, and why a clear understanding of both is critical to successfully ranking your website.

This week's show talks about buggy whips and telephone directories, both relics of the last century... and where your business marketing needs to head today.

We take a luddite's peek at Facebook and Twitter, then talk about growing your business presence on the Web in a sustainable fashion.

This week, we look at customer service, finding where your customers really are, and building an operational culture that enhances client acquisition and retention.

If you have a business website, or are planning on building a successful business presence on the Internet, you should probably be listening to this podcast.