Customer loyalty is typically something that can be measured, managed and grown. Perhaps now is the time to re-evaluate your customer loyalty/reward program to see if it is meeting your expectations. Listen as we discuss understanding and rewarding your customers and the how personalisation is affecting loyalty/reward programs.

Covid-19 has changed many things in the world of your customer. We have seen their needs and shopping habits change too. Let's make sure you are in tune with your most valuable customers. In this podcast I talk through the process of reviewing your Target Market. After tips to help you identify who your Target Market is, I share thought starters to get you thinking and looking at the world and your business through your customer lens. Let me help you to future proof your retail business.

With people shopping differently and connecting with brands in new ways, have you taken the time to re-think your marketing strategy?For retail business owners, it's vital to take the time to ensure that your marketing strategy is updated to reflect the current climate and adapt to the changing needs of your target market. Join Marguerite Bell as she provides you with 5 questions to consider as you prepare to get started on re-thinking and updating your marketing strategy to ensure that your business is Retail Ready!

As an independent retailer you need to stand out from the large chain stores and ensure your receive your well-deserved piece of the retail spend pie. Listen to discover 6 Shop Local | Support Local tactics to help you get your local community on board and encourage them to Shop Local | Support Local with your retail business.

Now more than ever, it is essential that retailers communicate with their customers, keeping them informed and engaged. Understand why communication is king and how you can take simple steps to get started when it comes to being digitally social or perhaps find the motivation you need to reinvigorate your retail brand. Listen now as Marguerite challenges retailers to Get Digitally Social in their quest to be Retail Ready! 

Join Marguerite Bell and Tania Tripodi as they discuss the all too important topic of how to support your retail teams to cope with change. Hear what elements make a great team, how to navigate the next normal along with tips to support team members to embrace and cope with change. Join in the discussion and challenge yourself to support your teams to cope with change and be Retail Ready!

Are you promoting the ways in which you make it easier for your customers to shop with you? Join us as we discuss the importance of service offerings and how to engage your tribe and think outside the box to be Retail Ready!

Welcome to Retail Life's Retail Ready Tactics Podcast Series. Join Marguerite Bell, founder and Managing Director of Retail Life as she explains why retailers need Retail Ready Tactics to drive sales and maximise profits. Listen and learn how simple actions can lead to to increased business performance. Join in to determine if your business is Retail Ready!