Restoration Pros Unplugged
Restoration Pros Unplugged
Clinton James
From Feast-or-Famine to Predictable Profit: The Database Strategy Most Restorers Ignore
46 minutes Posted Feb 20, 2026 at 6:00 pm.
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Most restoration companies are sitting on thousands of past customers and doing absolutely nothing with them. In this episode, Clinton sits down with Alex Nghiem, Chief Revenue Officer at Epic180, to break down a simple but powerful idea: Your CRM is either a gold mine or a graveyard. If you’ve been in business for 5+ years, you already have a built-in revenue source. Past water losses. Mold jobs. Fire cleanups. Carpet cleaning. Duct cleaning. Crawlspace work. These customers already trust yo...