John Paradis (https://www.holyokesoldiershomecoalition.org) talks about how to be a change agent.  

Key is communication – there is a great deal with anxiety and a lot of questions people have

• Ensure they foster positive relationships with clients
• Value of communication is checking in with people
• Always about developing relationships, finding that connection

This is part of the New England Veterans Chamber of Commerce's, Military Family Leadership Series, WE ARE STRONGER LEARNING FROM EACH OTHER

We created this series because we are in a unique time in history, and people are looking for answers. As individuals who are military-connected, we have unique lessons we can teach other, who better knows the meaning of “Got Your Six” then our military. For those who don’t know pilots in WWI were the first to say “I got your six” meaning I have your back, you are safe, because I am here. You can find additional information at https://nevcc.org