Recruit. Retain. Relax.
Recruit. Retain. Relax.
Heritage Radio Network
Hosted by Mike Hewitt, Founder of One Haus, and Sarah Diehl, Principal of Empowered Hospitality, Recruit. Retain. Relax., features conversations with industry thought leaders figuring around recruitment, retention and how to cultivate moments of relaxation within the hectic hospitality lifestyle.
Episode 8: Females in Hospitality
Hosts Mike Hewitt and Sarah Diehl discuss leadership, inclusion and the changing face of hospitality with three women making waves - Camille Becerra, Chef, Aleta Maxwell, Chief HR Officer of Dos Toros Taqueria, and Annie Shi, Owner of King Restaurant.
Nov 13, 2019
53 min
Episode 7: Open For Business
Discussing the ins and outs of pre-opening staffing with two multi unit pros, Hiro Nishida of Plan DO See USA and Kristin Vincent of Sel Rrose
May 22, 2019
49 min
Episode 6: British Invasion
Mike and Sarah dissect the main differences between the US and the UK recruitment and retention landscape with our stellar British guests.
Mar 20, 2019
41 min
Episode 5: Train to Retain
Hosts Mike Hewitt and Sarah Diehl welcome Rick DeMarco, COO of cult SOHO street cart turned multi-unit darling Calexico, and Kate Edwards, service expert, executive coach, and founder of hospitality consultancy Kate Edwards & Company. The discussion: The why, who and how of effective hospitality training.
Nov 13, 2018
40 min
Episode 4: Staying Power
On this show, hosts Mike Hewitt and Sarah Diehl welcome Suzanne Dumaine, founder of the much-anticipated Three Owls Market, and Beatrice Stein, hospitality operations consultant. The discussion: Common employer pitfalls, and how to proactively build a team with staying power.
Sep 11, 2018
43 min
Episode 3: Keep It Real
On this show, guests Lee Jacobs of legal practice Helbraun & Levy, and Dina Friedel, hospitality HR and operations expert, discuss keeping culture in the forefront in the midst of the industry's turbulent legal climate.
May 15, 2018
50 min
Episode 2: Respect Breeds Retention
Hosts Mike Hewitt and Sarah Diehl welcome Elvira Ryder, HR Director extraordinaire, and Andrew Rigie, Executive Director of the New York City Hospitality Alliance, and discuss the rising minimum wage, and equality and empowerment in the hospitality workplace.
Jan 29, 2018
53 min
Episode 1: The Three Rs
On this show, hosts Mike Hewitt and Sarah Diehl welcome guests Michael Wetherbee of Brooklyn's Alta Calidad and Jonathan Moldenhauer, HR Director of Major Food Group. The discussion: Recruitment, retention and relaxation, and what works within the world of hospitality.
Nov 3, 2017
47 min
Trailer: Recruit. Retain. Relax.
trailer for Recruit. Retain. Relax., a new podcast series from the Heritage Radio Network
Oct 31, 2017
33 sec