Ratchet+Wrench Radio
Ratchet+Wrench Radio
Ratchet+Wrench
Ratchet+Wrench Radio offers four tracks each month that explore the industry's biggest trends, most pressing topics, and the leadership and business management tips and strategies you need to thrive.
Keeping Fleets Moving: What Battery Technology Means for Shop Success
Fleet vehicles can't make money when they're sitting in a shop. In this episode of Ratchet+Wrench Radio, Dan Autey, head of automotive aftermarket at Stryten Energy, breaks down the growing complexity of today's vehicle electrical systems, why battery health is becoming critical to fleet uptime, and how shops can position themselves as trusted fleet partners. From start-stop technology and advanced battery systems to technician training and preventive maintenance, Autey shares practical insights to help shop owners stay ahead of the industry's rapid evolution.
Jul 22
16 min
125 Years of People-First Leadership: What Shops Can Learn from Grote Industries
Why do employees stay at a company for 25, 40, even 50 years? In this episode of Ratchet+Wrench Radio, Josh Wilber discusses the hiring and retention lessons behind Grote Industries’ 125-year legacy. From identifying future leaders and navigating generational shifts to avoiding costly hiring compromises, Wilber shares practical strategies shop owners can use right now to build stronger teams, improve retention, and create a workplace people genuinely want to be part of.
Jul 15
25 min
From Giving Back to Getting Ahead: How Smart Shops Turn Community Impact Into Growth
Giving back can do more than support a good cause—it can also strengthen your shop's reputation and deepen customer loyalty. In this episode of Ratchet+Wrench Radio, Christine Schaffran talks with Adam Sutton, CEO of DX3 Brands and RNR Tire Express, about how shop owners can turn community involvement into a strategic advantage by creating meaningful, authentic connections in their local markets.
Jul 10
23 min
Right to Repair's Next Chapter
Congress recently advanced legislation addressing Right to Repair, but the final language looks much different than what independent repair advocates originally sought. Bill Hanvey, president and CEO of the Auto Care Association, joins Ratchet+Wrench Radio to explain what made it into the bill, what was left out, what happens next, and how shop owners can help shape the future of vehicle data access and consumer choice.
Jul 8
20 min
Building Generational Wealth Through Your Shop
In the final episode of Financial Future of Independent Auto Repair, CPA Nick Papakyrikos connects the dots between profitability, shop valuation, and long-term wealth creation. From the “Rule of 130” to the power of a “second bite of the apple,” Nick breaks down how shop owners can turn a successful business into generational wealth—while avoiding the mistakes that leave too much risk tied up in one asset.
Jul 1
29 min
The Gold Mine Under Your Shop
In episode two of this special Ratchet+Wrench Radio series, The Financial Future of Independent Auto Repair Shops, CPA Nick Papakyrikos unpacks one of the industry’s hottest—and most misunderstood—topics: private equity. From EBITDA and shop valuations to platform companies and generational wealth, Nick explains why investors see independent repair shops as prime opportunities, even when owners feel burned out or undervalued. Whether you plan to sell someday or grow for the long haul, this episode breaks down the financial game reshaping the aftermarket—and how shop owners can stop thinking like technicians and start thinking like investors.
Jun 24
29 min
Why Busy Shops Often Feel Broke
CPA Nick Papakyrikos joins Ratchet+Wrench Radio host Christine Schaffran for Episode 1 of a three-part series on why busy shops still struggle financially, what private equity sees in the industry, and how shop owners can build lasting wealth instead of burnout.
Jun 17
38 min
From Dream to Drive: How Ashley Jo Bloom Built PNW Automotive on Grit, Transparency, and Vision
Ashley Jo Bloom, co-owner of PNW Automotive, talks about growing up in the garage, redefining shop culture, empowering future technicians, and building a family business designed to last for generations.
Jun 10
25 min
Inside the Technician Mindset: What the 2026 Voice of Technician Survey Reveals
Technicians are speaking up—and the message is clear. From pay and career paths to culture and communication, this episode dives into what shop owners must understand (and do differently) to compete for talent in 2026.
Jun 3
38 min
Unlocking Hidden Equity: How Shop Owners Can Turn Real Estate into Growth Capital
Think your shop is just four walls and a lift? Think again. Discover how real estate strategies like sale leasebacks can fuel expansion, boost liquidity, and reshape the way you grow your business.
May 27
19 min
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