Taking Healthcare by Storm
Taking Healthcare by Storm
Quality Insights
Quality Insights is a mission-driven non-profit organization that improves health and care for those we serve. For over half a century, we have provided education, data, collaboration and consulting services that impact millions of patients and providers every day. Learn more about what we do through our podcast.
From Survival to Thriving: Jennifer Wren Tolo's Path to Wellness Resilience
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Jennifer Wren Tolo, RN, a soul connector, transformational life coach, award-winning health and wellness educator, speaker, author, and the founder of Butterfly Family Wellness. Jennifer, “The Soul Connector”, shares how her own health struggles and two sons’ life-threatening illnesses led her to focus on nervous system regulation, stress management, and whole-person healing. She ...
Sep 25
41 min
The Missing Link: Sally St. John on the YMCA's Role in Preventing Chronic Disease
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Sally St. John, MA, NBC-HWC, a seasoned nonprofit senior leader, integrative health and wellness coach, and the Managing Director of Partnerships and Programs at Open Source Wellness. Sally discusses why chronic disease persists and how community connection and coaching can support whole-person health beyond the clinic. She highlights the YMCA’s history and reach, shares early Com...
Sep 18
33 min
Rethinking Healthcare Design: Dr. Athena Lorin Hall on Community-Driven Systems
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Athena Lorin Hall, MD, a pediatric hospitalist with nine years of experience who spent two additional years in a global health fellowship serving resource-limited communities before founding ZNA Health Network. Dr. Hall explains how her work in Rwanda and the U.S. showed that many patient challenges stem from healthcare system design, with the United States excelling at emergency “rescu...
Sep 11
26 min
Shaping the Future: Melissa Purvis on Long-Term Care Leadership
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Melissa Purvis, a registered nurse, certified gerontological nurse, and nursing home administrator, who currently serves as VP of Program and Policy Development for Saber Healthcare Group. Melissa reflects on her career in long-term care and argues that strong leadership and investing in staff are central to better resident care and improved retention. She discusses how COVID-19, expand...
Sep 4
39 min
Challenge the Norms: Dr. John Poothullil on Weight and Wellness
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with John Poothullil, MD, FRCP, a physician, author, researcher, and patient advocate. Dr. John shares how his own weight gain led him to question common assumptions about calories, BMI, and why people gain weight, and he describes an “authentic weight” based on individual biology and health markers rather than a chart. He discusses how modern food culture can disrupt hunger signals, r...
Aug 28
43 min
Defending Long-Term Care: Alan Horowitz on Capacity, Consent, and Compliance
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Alan Horowitz, Esq., RN, an innovative healthcare lawyer who helps providers such as skilled nursing facilities, hospices, and home health agencies navigate the most complex regulatory challenges, bridging clinical care, government regulation, and legal advocacy with his deep understanding of both clinical issues and law. Alan breaks down how the nursing home survey and enforcemen...
Aug 21
41 min
Empowering Health: Eileen Kopsaftis on Pain and Aging Myths
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Eileen Kopsaftis, BS, PT, FAFS, CMI, NE, a physical therapist, chronic pain consultant, educator, and author. Eileen explains how personal loss shaped her focus on preventing chronic disease through movement, nutrition, and self-care, and urges people to rely on proven experts rather than AI or wellness marketing. She challenges myths of inevitable decline with aging and outlines key dr...
Aug 14
37 min
Beyond Bedrails and Bingo: Dave Devereaux on the Realities of Nursing Home Care
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Dave Devereaux, a nationally recognized expert and thought leader in long-term care. Dave shares lessons from a 45-year long-term care career and his book Beyond Bedrails and Bingo: Myths, Truths, and the Future of America's Nursing Homes, explaining why nursing homes evoke fear, how COVID eroded trust and changed operations, and how “patient-centered care” can miss what patients actual...
Aug 7
42 min
Teaching Triumph: Matt Duffy on Sport, Life, and Survival
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Matt Duffy, a teacher, coach, athlete, and cardiac arrest survivor. Matt shares how he collapsed from sudden cardiac arrest during an October 2025 scrimmage and survived because teammates quickly used CPR and an on-site AED. He describes hurling, reflects on how the experience reinforced his priorities in coaching and mentorship, and urges broader CPR/AED readiness and advocacy for hear...
Jul 31
35 min
Ethical Conversations: Robert Swidler on Health and Law Intersection
In this episode of Taking Healthcare by Storm, Quality Insights Medical Director Dr. Jean Storm speaks with Robert Swidler, M.A., J.D., a veteran health law attorney and bioethicist who served as General Counsel to St. Peter's Health Partners for over a decade, co-teaches Law & Bioethics at Columbia University, and helped shape many of New York's foundational health care laws, including its Health Care Proxy Law and Family Health Care Decisions Act. Robert discusses how informed con...
Jul 24
44 min
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