User feedback is crucial to help your team to develop your product in the right direction. But it also serves another purpose: To convince others of what you already know. Augmenting quantitative findings with real-life snippets of user feedback makes your points more real and believable and can buy you a ton of support. 

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Music: Aeronaut by Blue Dot Sessions

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EP 6 - When a crisis hits

Every day of creating digital products presents new challenges. Join seasoned designer Thomas Essl as he shares practical advice and insights from the intersection of business, technology, and design. No matter your role in a team or the size of your company; If you play a part in the digital economy, this is the podcast for you. 
Topics covered include ethnography, research, product design, user experience, product management, AI (artificial intelligence) and more. Stay tuned for bonus episodes with eminent members of the industry.
If you have a thought or question you would like to share with me, you can do so via Twitter @Thomas_Essl or send an email to hello@thomasessl.com.