Guest: Brendon Lynch, Chief Privacy Officer at Airbnb (formerly at Microsoft) In this episode we discuss the various reasons companies need to worry about privacy and data protection. Regulatory compliance is very much core to data protection, but it is also about building customer relationships that are based on trust and transparency. We discuss the impact of IoT, artificial intelligence, ecosystems, and changing customer expectations on an increasingly complex privacy landscape. Listen in to hear about privacy as a journey and what its first essential steps are.