.443 2:31.464The Origin of Crumbl Cookies - 2:52.190-5:15.260The Journey to Million Cookies Daily 7:15.484 - 12:38.192It took Thousands of Cookies to create the Perfect Chocolate Chip Cookie 5:36.363 - 6:26.718The process of going from the test kitchen to the consumers? All Cookies need to fight for their place. Perfecting their way to the perfect cookie. 25:01.444-29:05.144Hiring the right Crumbl Crew? 20:20.499-21:30.850You've opened over 500 stores in 5 years. How do you make sure each location is orchestrating a delightful Crumble Experience? 15:05.130-19:38.523How are you using videos to build brand engagement?ABOUT NICK GLIMSDAHLSubscribe to my weekly newsletterFind me on TwitterFind me on LinkedInLISTENER SUPPORTPurchase Nick’s books: Reasons NOT to Focus on Employee Experience: A Comprehensive GuideApparel: https://www.teepublic.com/user/press-1-for-nick Support this show through Buy Me A CoffeeBOOK RECOMMENDATIONS:Learn about all the guests book recommendations here: https://press1fornick.com/books/ BROUGHT TO YOU BY:VDS: They are a client-first consulting firm focused on strategy, business outcomes, and technology. They provide holistic consulting services to optimize your customer contact center, inspiring and designing transformational change to modernize and prepare your business for the future. Learn more: https://www.govds.com/ This podcast is under the umbrella of CX of M Radio: https://cxofm.org/Podcast-Shows/ SPONSORING OPPORTUNITIES:Interested in partnering with the Press 1 For Nick podcast? Click here: https://press1fornick.com/lets-talk/