Chris Voss - World's #1 Negotiation Coach, Bestselling Author "Never Split The Difference" - CEO at The Black Swan Group, Ltd - Part 1 of 2 [Negotiation]
Chris talks about:
· How long do you have to make that first impression?
· How did you make your first impression count?
· How do I get the customer who is fired up to calm down and get them to trust you?
· What is the power of an open-ended question?
· How do you continue to push somebody to the limit, but still gaining their trust?
Transcript: https://press1fornick.com/chris-voss
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