Bob Burg - Bestselling Co-author of “The Go-Giver” [Giving]
Bob talks about:
· Your true worth is determined by how much you give in value than you take in payment
· The Five Laws of Stratospheric Success
· And the importance of communicating with tact and empathy
The person who has influenced Bob the most in the past year:
Nancy at the Juno Beach Cafe
His note to all customer service professionals:
“Never let compliance stand in the way of making an experience great for the customer.”
Transcript: https://press1fornick.com/bob-burg
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