Precursive Perspective
Precursive Perspective
Jonathan Corrie
In this podcast, we speak to leaders across the world of B2B Tech, SaaS and Communications about all things Customer Success, CX, and Professional Services. We explore some of the key trends and challenges that people and companies want to overcome in the Outcomes Era.
The Importance of Getting It Right The Second Time in Professional Services
Vijay Ladwa is currently the Director of Project Management at Enable, a Saas platform for B2B rebate management that helps manufacturers, distributors, and retailers take control of their rebate programs and turn them into an engine for growth.
Nov 1, 2023
48 min
Transforming the future of Consulting Services with James Brown
James Brown is currently the Senior Partner, Managing Director UK at Simon-Kucher, a global consultancy with a sole focus is on unlocking better growth that drives measurable revenue and profit for our clients
Sep 29, 2023
42 min
Unlocking Customer Success with Customer Onboarding
Saood launched XnO Solutions to help CCOs and Post-Sales leaders achieve better results from their customer-facing functions. Over his career, Saood has helped hundreds of executives, leaders, and practitioners adopt an outcomes-centric approach to each stage in the Customer Journey including onboarding, adoption, renewals, and upsells.
Aug 22, 2023
45 min
The Power of Productizing Services with Ilan Gendellman
Infoblox unites networking and security to deliver unmatched performance and protection by providing real-time visibility and control over who and what connects to the network. Ilan is their new Global Head of Professional Services.
Aug 1, 2023
52 min
The Rise and Shift of Professional Services in SaaS
As the Talent Cloud company, iCIMS empowers organizations to attract, engage, hire and advance the right talent. Rob Niehaus is their Senior VP of Professional Services.
Jul 11, 2023
45 min
Building and Maturing a Professional Services organisation with Layla Selick
Productboard is a customer-centric product management platform that helps organizations get the right products to market, faster. Layla Selick is their VP, Strategic Customer Success.
May 17, 2023
35 min
Productization in Consultancies and Professional Services
MMT Digital is a digital optimization company that builds platforms and partnerships that empower companies to realize digital value, faster. Adam Maze is their Head of Operations.
Mar 28, 2023
49 min
Digital Transformation and the Architecture of Services Delivery in Consulting
Vivero is a strategy and execution business partner for SMEs with a unique Vision and the ambition to grow and realize value. They specialize in Business Growth, Funding, and M&A for the Technology and Professional Services sector. Augusto Negrillo is their Managing Director.
Nov 29, 2022
48 min
From traditional managed services to modern SaaS services delivery
SimCorp offers industry-leading, integrated investment management solutions. Mark Henoch is their SVP of XaaS delivery and a part of the company for 15+ years.
Nov 8, 2022
46 min
Driving Value & Retention While Scaling Customer Success in SaaS
Advanced provides business software that makes a real difference, from Enterprise Resource Planning (ERP), People Management and vertical market software solutions help customers in all sectors and of all sizes - from healthcare to legal, education to not-for-profits. Mike Osborn is their VP of Customer Success.
Oct 25, 2022
45 min
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