In this episode of Practice Growth HQ we get into the nitty gritty of marketing your business.   You’ll meet Nick Packard, Business Consultant and Fractional CMO. In this episode, Nick and Angus chat about identifying your business USP, the importance of having a clear business vision, as well as the common mistakes Nick sees business owners making time and time again, no matter what industry they’re in.   If you’re struggling to clearly identify who your ideal prospect is, this episode is essential listening!  If you loved this episode, please give us a lovely 5-star review!

In this episode of Practice Growth HQ we’re talking all about service - and who better to ask than Howard Behar, retired President of Starbucks.   Howard has enjoyed a highly successful career as a leader and entrepreneur, and he attributes this success to his unwavering passion in the people who work in his business. In this episode, Howard and Angus discuss Howard’s career trajectory from retail employee to President of Starbucks, how to build a team of people who truly care about the mission of your business, and why service to others should always be your top priority.  If you’re interested in learning more about the premise of ‘Servant Leadership’ and how you can apply it to your healthcare practice, this episode is for you.  If you loved what you heard, please leave us a lovely 5-star review!

In this episode of Practice Growth HQ we chat about profitability and marketing with serial entrepreneur and author, Mike Michalowicz.   Mike is the author of multiple business books including; ‘Fix This Next’, ‘Profit First’ and ‘Get Different’. In this episode, Mike and Angus discuss why profitability is so important in business (and why business owners often put it last), the importance of quarterly rewards and how to market your practice simply and effectively.  If you’d like to learn how to market your practice differently so that you stand out from your competitors, this is the episode for you!  If you loved what you heard please leave us a 5-star review!

In this episode of Practice Growth HQ we discuss why experience isn’t a barrier to success and what it takes to grow a successful practice.  You’ll meet Julie Parker, Business Consultant for Dental Practice Owners. At 33, Julie bought a Dental Practice, becoming Australia’s first ‘Non-Dentist’ Dental Practice Owner. She took the existing business from 700k turnover each year to over 2 million in the 10 years she owned the business.   In this episode, Julie and Angus discuss the key business lessons Julie took away from her time as a Practice Owner, the characteristics of a ‘crappy’ practice, and why it’s more important to focus on the lifetime value of every patient over simply attracting new leads.   If you’re wondering what you can improve in your practice, and what you should be steering clear from, you’ll love this episode! Give us a lovely 5-star review if you like this episode!

In this episode of Practice Growth HQ we hear some pretty shocking stories about how dental practice staff can steal money from right under your nose.  You’ll meet David Harris, Founder of Prosperident, the world’s largest firm providing dental embezzlement investigation services to dentists and dental specialists.  In this episode, you’ll discover the shocking statistics of how many dental practices are affected by embezzlement, the signs you need to be looking out for, and the practical steps you can take to minimize your risk of becoming a victim.      If you have a feeling someone might be stealing from you, or you're simply curious about some of the tactics staff can use to steal, you’ll find this episode riveting!

In this episode of Practice Growth HQ we discuss why systemization and approaching business like a ‘franchise’ is critical for practice growth.  You’ll meet Chris Barrow, Business Coach at Extreme Business, specializing in coaching for dental practice owners and their teams.  Chris covers the 5 systems for success in business, the industry giants who have influenced his career, and why even at 68 years old he won’t be retiring anytime soon.   If you’re struggling with creating systems and SOPs in your business, you’ll really enjoy this episode! If you loved our content, consider giving us a 5-star review!

In this episode, Angus chats with Dr Laurence Tham, Founder and CEO of Drive Your Practice, a coaching program for chiropractors designed to get you out of ‘survival’ mode and into more sustainability and success.  During this episode, Laurence discusses the importance of having a ‘why’ in everything you do, and why it’s so important to have a clear definition of what success looks like to you.  Laurence unpacks the three skills you need to build a thriving practice, and how to quit trading time for dollars for good.  If you’re interested in learning more about how you can create a successful business, you’ll love this episode.  Please give us a lovely 5-star rating if you liked our podcast!

This episode of Practice Growth HQ is focused on the systems every practice owner needs to have in place BEFORE you even consider opening a second practice.   You’ll meet Jeevan Sivalingam, multiple practice owner and creator of ‘Jeeve Solutions’, a software that gives dental practice owners easy access to critical data across their business.  In this episode, Jeevan and Angus discuss building a positive workplace culture, why it’s vital that your practice isn’t too reliant on one staff member, and the importance of robust systems. If you want to scale your business but you suspect you don’t have the right systems in place yet - this episode is essential listening!  If you like our content, please consider giving us a 5-star review!

In this episode of Practice Growth HQ Angus meets Dr. Padma Gadiyar, CEO and Founder of Smilo. Together they discuss artificial intelligence, and how you can leverage new technology in your dental practice today.   Smilo reimagines and modernizes the patient experience, turning dental patients into participants by empowering them to ‘design their own smile’. The Smilo app is also a fantastic tool for lead generation through your website.   If you’re intrigued to learn more about how you could be harnessing artificial intelligence in your dental practice, giving you a competitive edge over your competitors, this is the episode for you!  If you like what you heard today, please consider giving us a five-star review!

Episode Summary: In this short, sharp episode of Practice Growth HQ, we discuss how to turn things around when your business isn’t growing the way you want it to.   You’ll meet Todd Palmer, author of the book ‘From Suck to Success’ which details how to confront your own limitations and embrace opportunities for growth. In this episode Todd shares his story about how he went from over 600k in debt and about to lose his house, to making it onto the Inc 5000’s fastest growing companies 6 times.     If you’re business is in the ‘suck’ right now - this episode is for you! Do you like listening to our podcast? Consider giving us a five star review!