Show notes
In this raw and revealing episode of PPC Live the podcast, Dale Olorenshaw, Head of Paid Media at StrategiQ, shares a mistake that cost £15,000 and taught him the most valuable lesson of his 15+ year career.Takeaways:In this raw and revealing episode of PPC Live the podcast, Dale Olorenshaw, Head of Paid Media at Strategic IQ, shares a mistake that cost £15,000 and taught him the most valuable lesson of his 15+ year career.Chapters:00:00 Introduction & Meet Dale Olorenshaw02:06 Setting the Stage05:25 The £15,000 Mistake Revealed09:00 The Dreaded Client Email11:39 Immediate Response & Team Support13:43 Rebuilding Trust with the Client15:48 The Growth Team's Role17:11 Crisis Management Advice19:20 Lessons Learned & Changes Made22:04 Key Takeaways from the Story23:13 Common Mistakes Dale Still Sees25:30 SMB-Specific Advice27:47 Why Talking About Mistakes Matters29:31 Building a Mistake-Tolerant Culture31:41 PPC Career as a Movie33:53 Where to Find Dale & Closing35:15 Outro & AnnouncementsFollow Dale Olorenshaw on LinkedInPPC Live The Podcast (formerly PPCChat Roundup) features weekly conversations with paid search experts sharing their experiences, challenges, and triumphs in the ever-changing digital marketing landscape.Upcoming: PPC Live event, February 5th, 2026 at StrategiQ's London offices (where Dragon's Den was filmed!) featuring Google Ads script master Nils Rooijmans.Follow us on LinkedInFollow us on TwitterJoin our WhatsApp GroupSubscribe to our Newsletter
