Before embarking on the design of a performance-based certification program, it's essential to consider key steps to prevent common mistakes. Our guest, Judy Hale, a seasoned speaker, author, and principal at Hale Associates, delves into this topic in her acclaimed book, "Performance Based Certification: How to Design a Valid, Defensible, Cost-Effective Program." Show Notes: Guest Judy Hale offers many actionable steps to take when designing a certification program. Certific...