PMP Industry Insiders
PMP Industry Insiders
Brought to you by Donnie Shelton and Dan Gordon
Episode 262: Practical AI Lessons from a Mid-Sized Pest Company
36 minutes Posted Feb 19, 2026 at 3:00 pm.
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Show notes
This week, My Pest Pros Co-Owner Brett Lieberman joins Dan and Donnie to share his company's real-world experiences with AI implementation. He discusses his firm's AI voice agent that books jobs and handles customer inquiries, what he learned from analyzing 1.3 million lines of call transcripts and how he created an AI board of directors to provide feedback on business decisions.
 
Guest: Brett Lieberman, Co-Owner, My Pest ProsHosts:Dan Gordon, PCO Bookkeepers & M&A SpecialistsDonnie Shelton, Triangle Home Services