PIVOT: Customer-first strategies to unlock growth at your arts organization
The arts sector is in crisis—not because the art isn't excellent, but because the entire business model is misaligned with what audiences actually need. Traditional marketing tactics can't fix a broken foundation. This podcast challenges the product-centric paradigm that's killing arts organizations and shows you how to build customer intelligence, implement need-based segmentation, and create the kind of relevance that drives sustainable revenue growth.
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Available episodes
11
Typical release rate
± 162 days
Latest episode
9 months ago
November 25, 2025
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