Mastering Remote
Mastering Remote
Christine Orchard
Megan Chinburg (Help Scout) - Help Scout's Remote Hiring Process - S1E11
52 minutes Posted Nov 20, 2019 at 8:00 am.
— How Megan started her engineering leadership career
— The differences between managing a remote vs co-located engineering team
— How Help Scout screens for value alignment and technical competence
— Help Scout’s onboarding process for new hire
— Why documentation is important when onboarding new engineer
— One of the best things Help Scout did early on to grow a solid remote team
— How Megan sees her responsibilities as a VP of Engineering
— Top two pieces of advice Megan would give to other engineering managers
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52:49
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Show notes
We covered: 
Mentioned resources:
Help Scout
Nick Francis
Denny Swindle
Andreas Klinger: Normalizing Hiring Outside Silicon Valley
AngelList
Basecamp
Help Scout’s 12 Step Remote Hiring Process
Leah Knobler
How to Knock Your Virtual Job Interview Out of the Park
Help Scout “Fika”
Mark Faggiano: Creating Remote Employee Culture
Mark Faggiano
I, Me, We, Us - Creating team ownership with better language
Megan’s LinkedIn
Help Scout Blog
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