In this special RLC roundtable edition of Operational Hacks, Samuel Shortmoderates and dives into many different restaurant industry subjects including use of tech, political hurdles facing the industry, the need to not sacrifice hospitality or service with the phrase “frictionless” and much more.Our panel of guest include:Steve Chucri- President- Arizona Restaurant Association James Grandahl- DIRECTV National AccountsKevin Bentley, MBA, MSIS, CSM, Prosci- VP of Tech & Automation-Papa Gino’s/D’Angelos Dave Dittenber- CEO BYOD/DRI Restaurants 

Amanda Smith discusses the multitude of programs available to restaurant operators that can help with workforce development to mental health in the industry.

Former Mayor and multiple restaurant owner Jim Holton has a candid conversation about his first stint of brewing his own beer and how it didn't go as planned.  Jim also discusses the challenges his restaurants have faced over the last couple years.

Regional COO of Boyne Resorts Brad Keen discusses how he feels with the wave of restaurant technology coming, the front of the house has to remain people and hospitality oriented. 

Dave Dittenber & Sam Short discuss their restaurant experiences and upbringing in the industry.