Send a question or message to On Your Flight Today What if an airline actually listened to its passengers? In this episode, Cilliers Jordaan from South Africa's Lift Airlines shares how putting customers first isn't just a slogan, it's their survival strategy. Launched in just 90 days during the height of COVID, Lift discovered something radical: give people flexibility when they need it, talk to them like humans (not chatbots), surprise them with onboard fashion shows and live music, ...
Oct 12, 2025
48 min
Send a question or message to On Your Flight Today You never really know who’s sitting next to you on your flight today. For nearly two decades, it might’ve been Gary Quesenberry, a Federal Air Marshal living a life most of us only glimpse in movies, quietly protecting passengers from threats at 30K feet. His career began in the intense aftermath of 9/11 and took him nearly 2.5 million miles through the skies, blending in with the passengers while staying constantly alert. In this episode, G...
May 31, 2025
1 hr 20 min
Send a question or message to On Your Flight Today We go inside the corporate jet business with Steve Varsano, founder of The Jet Business, the world’s first street-level corporate jet showroom. Steve has spent over 40 years shaping the way private jets are marketed and sold. From closing his first unforgettable deal at gunpoint to building a globally respected brokerage in London, his story is as captivating as it is insightful. This deep dive pulls back the curtain on the corporate av...
May 5, 2025
51 min
Send a question or message to On Your Flight Today Go behind the scenes of the inflight entertainment and connectivity (IFEC) strategy of a 5 star global airline with Tal Kalderon, Head of Inflight Entertainment and Connectivity at El Al, the flag carrier of Israel. A true veteran of the IFE world, Tal shares his fascinating journey from his early beginnings in the television industry to spending the past 20 years transforming the passenger experience at El Al. Tal gives an inside look at El...
Apr 1, 2025
53 min
Send a question or message to On Your Flight Today Imagine transforming your flight into a hands-on cooking experience, mastering gourmet cuisine while soaring through the skies. Through her Inflight Cooking School, a show now featured on American Airlines' inflight entertainment system, Chef Mel Alafaci shares expert tips, tricks, and culinary secrets, turning every flight into a flavorful adventure. Known as The Happy Chef and founder of Vanilla Zulu, Chef Mel joins me today to talk about ...
Feb 22, 2025
43 min
Send a question or message to On Your Flight Today What’s it really like to fly without sight? This episode offers a rare glimpse into air travel through the perspective of Scott Thornhill, Executive Director of the American Council of the Blind (ACB). Stay tuned because you’re about to explore air travel from a perspective few have experienced but all of us need to understand. Scott dives into the ACB’s efforts to improve independence, security, and quality of life for blind and visually im...
Nov 8, 2024
49 min
Send a question or message to On Your Flight Today Discover the journey redefined with Play Airlines, a new Icelandic low-cost airline operating flights from Iceland to North America and Europe. My guest today is Adrian Keating, Executive Director Commercial at Play Airlines. Adrian will unravel how Play Airlines is challenging the norms of travel, marrying modesty with monumental strides in service and ingenuity. Offering insights into the trailblazing budget-friendly airline, we talk about...
Mar 27, 2024
46 min
Send a question or message to On Your Flight Today Delve into the intriguing world of aviation safety videos, focusing particularly on Qantas’s recent release. Our guest, Teri O'Toole, is a veteran Qantas long-haul flight attendant and a barrister at law, currently leading the Flight Attendants' Association of Australia (FAAA). Teri brings a unique perspective, blending her inflight experience with legal expertise to represent 6.5K+ flight attendants in Australia. The primary discussion revo...
Feb 20, 2024
59 min
Send a question or message to On Your Flight Today As technology continues to advance and the demand for a personalized passenger experience surges, the realms of Airline Loyalty and In-Flight Entertainment and Connectivity (IFEC) are progressively merging. The organizational structure of an airline to support its Loyalty and IFEC lines of business varies by the geographic origin of the airline and the competitive landscape it competes in. Within the International Airlines Group (IAG), the I...
Jan 19, 2024
45 min
Send a question or message to On Your Flight Today Embark on a journey through the vibrant skies with JSX, a trailblazing public charter operation rooted in the heart of Dallas, Texas. Much like its counterparts in the realm of public charter services, JSX finds itself amidst a complex web of allegations touching on safety, security, and environmental concerns. The Federal Aviation Administration (FAA) has invited public comments to assist in assessing the necessity and potential scope of ...
Nov 13, 2023
1 hr 8 min
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