We're spilling the beans on the OEMs biggest secrets and how they're shaping the after sales experience. Join us as we dive deep into topics like the importance of nailing down parts identification. You'll hear stories that range from hilarious shoe mix-ups to power outages in South Sudan. These real-life examples show just how vital it is for OEMs to get it right!Plus, we'll tackle the nitty-gritty, like order fulfilment rates and the invaluable role of technology. Learn why parts misidentification can cost companies millions and leave you feeling frustrated.It's not just about products; it's about the experiences users have with OEMs. Discover why a smooth after sales journey is the key to keeping customers and brands happy. 

This is our first episode. How exciting!We’ll talk about the overall industry challenges and how Partful came to be, alongside our valued investors Mark Robinson from Par Equity and Stanton Green from Blumberg Capital. Together, we tackle the persistent challenges faced by OEMs, their blockers to revenue, and the need for digital transformation. Sam shares his tips for securing early funding, while Mark and Stanton provide valuable investor perspectives.Discover our vision for the coming years, and get the key takeaways on OEM challenges and our mission to revolutionise after sales, by utilising data with interactive 3D technology. Join us for an insightful journey into manufacturing's future.