Welcome to another exciting episode of "Not Just Lip Service!" In this episode, our Chief Legal Officer, Courtney Walker, introduces the newest member of the Smiley Aesthetics team, Shelley Proctor. With 20 years of experience in healthcare quality, Shelley joins us as the Director of Quality. Tune in as Shelley shares insights from her extensive background and discusses how she plans to elevate quality standards at Smiley Aesthetics. Whether you're a seasoned professional or new to the field, you'll learn practical tips on implementing a robust quality control plan in your practice. Don't miss this valuable conversation!

Ready to take control of your med spa finances? In part two of our series, Mary and Carla guide you through analyzing your P&L statement. Learn key expense categories, identify areas for improvement, and understand smart spending strategies. Gain valuable insights to boost your med spa's profitability.

Demystifying Medspa Finances: Part 1! Feeling overwhelmed by the financial side of your med spa? This episode is your first step to financial clarity! Mary and Carla offer a basic overview of managing your med spa's finances. Learn about essential expense categories, the importance of your Profit & Loss (P&L) statement, and foundational strategies for financial health. Stay tuned for Part 2, where we'll dive deeper into advanced techniques! Don't miss this essential guide for all med spa owners!

This episode tackles critical issues impacting the aesthetics industry. Mary and Carla address the dangers of counterfeit Botox, discuss the horrifying case of an unlicensed spa transmitting HIV through PRP, and unpack the recent FTC ruling on non-compete clauses from medspas owners standpoints. Learn how to protect yourself as a consumer and stay informed about these alarming trends. Don't miss this essential conversation for anyone considering aesthetic procedures!

This episode features Mary Smiley Ford, Founder & CEO of Smiley Aesthetics, in conversation with Holly Scott, a registered nurse and trailblazing med spa owner from North Georgia. Holly shares her inspiring journey of opening a med spa in a new town, navigating client acquisition strategies, and overcoming the challenges of being a solopreneur. Join Mary and Holly as they discuss the grit and resilience needed for success in the med spa industry, even when starting from scratch. Learn valuable tips for building a thriving business in unfamiliar territory.

Dreaming of owning a med spa? This episode equips aspiring aesthetics professtionals with the knowledge to thrive! Smiley Aesthetics' VP of Injector Growth joins Carla for a deep dive into the essential mindset and realistic expectations for launching a successful medical aesthetics business. Learn valuable self-evaluation techniques and practical steps to prepare yourself before entering this exciting market. Don't miss this roadmap to success in the world of aesthetics!

Independent med spa owners, this episode's for you! Mary and Carla answer your most pressing questions on managing inventory, explore diverse funding options to fuel your growth, and unpack the challenges you might face after launch. Learn how to optimize stock levels, navigate financing solutions, and overcome common post-launch hurdles. Join us for actionable tips and insights to ensure your med spa thrives!

Feeling the burn? We all grapple with wanting to throw in the towel at some point. This week, Mary and Carla tackle the emotional rollercoaster of business ownership. They explore common "quitting whispers" entrepreneurs face and offer practical strategies to combat them. Learn how to assess your true commitment and reignite your passion before you pack it in! This episode is your pep talk to push through and find your path to success.

Curious about becoming a Smiley Injector? Join Smiley Aesthetics' VP of Strategic Growth and Clinical Services along with the Director of Training and Strategic Growth for an insider's look! They answer your burning questions about the onboarding process, covering everything from training and compliance to what it takes to thrive as a Smiley Injector. Tune in and unlock the secrets to joining our successful team!

This week, Mary and Carla tackle the frenzy of viral aesthetic treatments gone wrong! They dissect recent pics and videos circulating online, offering their expert insights on what might have actually happened. Dive deeper with them as they explore why negativity often dominates conversations around aesthetics and medicine. Tune in for a balanced perspective and a healthy dose of reality!