“We've solved so many things where the engineering staff has been like, ‘I bet you this was going on for 10 years.’ It's been happening forever… whether that's a damper, whether the fans are running 24/7, whatever's broken. It's just really good at identifying things that would not otherwise be identified.”—Adam Kaufman My HighlightsWhy this university decided to pursue analytics

A history of software collecting dust on a virtual shelf

Universities’ place on the analytics adoption curve

Adams’s role as the super user Pt 1

Drivers of success

Adams’s role as the super user Pt 2: the three workflow processes

The importance of the verification process

Baby stepping to other use cases