<p>"Better Practices," mergers, and misconceptions about Honduras - just a few of the topics I tackled with Jose Moreno, the Executive Director at Connect Worldwide BPO. &nbsp;Learn more about his current organization at <a href="https://www.connectxperience.com/">connectxperience.com</a></p>
<p>Music courtesy of Big Red Horse - <a href="//bigredhorseband.com">bigredhorseband.com</a></p>

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#12 - Murphy Fraser

Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.