<p>Philly fans, Bull Riding Chutes, and Customer Service Excellence in a Bank - just a few of the topics I tackled with Danelle Rice, the Customer Service Manager of Northpointe Bank. &nbsp;Connect with her at https://www.linkedin.com/in/danelle-r-rice/ &nbsp;&nbsp;</p>
<p>Music courtesy of Big Red Horse - bigredhorseband.com</p>

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#11 - Jose Moreno

Hosted by Rob Dwyer, Next in Queue features Customer Experience, Contact Center, Customer Support, Customer Success, Training, Leadership, and Technology experts and practitioners from around the globe. From CEOs to the frontlines, there are lessons and insights in every episode.