Welcome to Navigating the Next Normal. A crisis typically speeds up what was going to happen anyway. After the longest CRE expansion anyone can remember, the COVID-19 pandemic has pushed forward multiple disruptions to business as usual that have been coming for years. This crisis is exposing who was ready for change, and who wasn’t – especially when it comes to leveraging technology strategically. The winners and losers of the next cycle are being determined by how well companies are positioned to adapt today.